Helpdesk Associate
22 hours ago
Job Description Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Apply Listen to the story of Employee Voice Annette Barnabas Business Analysis Associate Director India Read more Vanathi Asok Director – Project and Application Services India Read more Swathi Sujir Business Operations Supervisor India Read more Apply Back to search results
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Helpdesk Associate
1 week ago
Noida, India NTT Data Services Full time**Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both...
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Helpdesk Associate
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full timeTypically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications**: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension &...
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Helpdesk Associate
4 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). **Requirements**: - Helpdesk Sr. Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international...
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Helpdesk Senior Associate
2 days ago
Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 4,00,000 per yearHelpdesk Senior Associate at Grade-5 position in Service Desk Must be a Graduate. B. Tech/B. E or any other technical degree preferred Good communication skills with a minimum of 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills It should be comfortable to work in rotational shift...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 291849 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job description: - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **About NTT DATA Services** **NTT DATA Services is an...
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Helpdesk Associate
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 335608 We are currently seeking a Helpdesk Associate - troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to...
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Helpdesk Associate
2 days ago
Noida, Uttar Pradesh, India NTT DATA Full timeHelpdesk Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions Service Desk. Incidents that are not resolved at the Desk will be routed to the RRT support team for resolution or as per the KBA defined (for outside the scope of Deskside) - Resolve Incidents and Problems associated with End User Devices and End...
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Helpdesk Associate
2 weeks ago
Noida, India Hashmap Full time**Req ID**:272360 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles...
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Helpdesk Associate
2 weeks ago
Noida, India NTT DATA Full time**Req ID**: 272360 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...
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Helpdesk Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHelpdesk Associate - Technical Troubleshooting Req ID: 313122 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in...