Information Technology Manager

2 months ago

Vellore, India Intellectual Capital HR Consulting Pvt. Ltd. Full time
Job Description
• Acts as subject matter expert (technical SME) in projects where the applications are impacted
• Analyse the business requirement and asses the solution/design delivered by development
team, review functional & load testing result to ensure stability, scalability, integration and
integrity of production systems.
• Analyse, Evaluate, Develop and implement new / existing technologies as per business
requirements.
• Evaluate & purchase efficient and cost-effective technological equipment, software and
security solutions.
• Consult senior-level stakeholders across the entire organization to identify business and
technology needs and to optimize the use of information technology.
• Identify the need for upgrades, configurations or new systems and report to top management.
• Monitor and provide support to production streams and provide expert knowledge on all
workflow designs for supported applications.
• Handle change management/improvements in IT systems.
• Design and execute techniques to enhance productivity and efficiency and reduce risks.
• Drive automation to reduce the manual efforts performed by the team.
• Ability to effectively resolve IT/IS related issue(s) within TAT.
• Create processes and standards for selection, implementation, and support of systems.
• Handle Asset Management during the entire life cycle.
• Handle IT / IS audits and ensure closures of critical findings.
• Handle procurement process and control IT budget and report on expenditure.
• Work with external vendors’ technical support teams to resolve issues and deliver strategic
enhancements.
• Ability to select Vendors and negotiate with Vendors for IT Services, procurement of IT
Infrastructure, Software, other IT and Security related products.
• Manage performance of vendors and ensure that they comply with all SLAs, etc.
• Monitor day to day activities, processes and ensure smooth functioning of IT operations.
• Ensuring compliance as per IS policies, standards, procedures and regulatory requirements.
• Conduct IT & IS awareness and training programs for the employees as part of their induction
and regular awareness.
• Provide leadership in technology portfolio for enablement and innovation.
• Assist with special projects and other tasks, as required.
• Attends internal training sessions to build knowledge of industry topics and trends.

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