Front Office Manager

4 weeks ago


Jaipur, India Utsav Camp Sariska Full time
Job Title: Front Office Manager

Job Summary: We are seeking an experienced and dynamic Front Office Manager to oversee our front desk operations and ensure exceptional guest service. The Front Office Manager will lead a team of receptionists and administrative staff, manage reservations, handle guest inquiries and complaints, and maintain a smooth and efficient check-in and check-out process. The ideal candidate will have excellent leadership skills, a strong understanding of hotel operations, and a passion for delivering outstanding customer service.

Responsibilities:

1. Team Leadership: Supervise, train, and motivate front desk staff to deliver excellent customer service.2. Guest Relations: Ensure prompt and courteous handling of all guest inquiries, requests, and complaints.3. Reservations Management: Oversee reservation systems and ensure accuracy in bookings, cancellations, and modifications.4. Check-in and Check-out: Maintain efficient check-in and check-out procedures to minimize wait times and ensure guest satisfaction.5. Financial Management: Monitor and manage front office budget, including petty cash, billing, and credit card transactions.6. Front Desk Operations: Ensure the front desk area is clean, organized, and presentable at all times.7. Safety and Security: Implement and enforce hotel security policies and procedures to ensure the safety of guests and staff.8. Training and Development: Conduct regular training sessions for front office staff to improve their skills and knowledge.9. Collaboration: Coordinate with other departments, including housekeeping and maintenance, to ensure seamless guest experiences.10. Reporting: Prepare daily, weekly, and monthly reports on front office operations and guest feedback.

Requirements:

1. Bachelor’s degree in Hospitality Management or related field preferred.2. Proven experience as a Front Office Manager or similar role in the hospitality industry.3. Excellent leadership and communication skills.4. Strong problem-solving abilities and attention to detail.5. Proficiency in hotel management software (e.g., Opera, Fidelio).6. Ability to work flexible hours, including nights, weekends, and holidays.7. Knowledge of safety and security protocols in the hotel industry.8. Customer-focused mindset with a passion for delivering exceptional service.

Benefits:

- Competitive salary based on experience.- Health insurance and retirement plans.- Paid time off and vacation benefits.- Opportunities for career advancement and professional development.- Employee discounts on hotel services and amenities.

Join our team and be part of an exciting hospitality environment where your skills and dedication will be valued and rewarded.

  • Jaipur, India Hyatt Corporation Full time

    Assistant Front Office Manager Hyatt Regency Jaipur Mansarovar IN - RJ - JaipurFront OfficeDepartment Head/ManagerFull-timeReq ID: JAI000492Worldwide Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...

  • Front Office Manager

    3 weeks ago


    jaipur, India AccorHotel Full time

    Job DescriptionTo ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards. To assist in ensuring that front office department is managed successfully as independent profit center.  To monitor all costs and recommend measures...

  • Front Office Manager

    4 weeks ago


    Jaipur, India AccorHotel Full time

    Job DescriptionTo ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.To assist in ensuring that front office department is managed successfully as independent profit center. To monitor all costs and recommend measures...

  • Front Office Manager

    4 weeks ago


    Jaipur, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...


  • jaipur, India The Indian Hotels Company Limited Full time

    Job Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue...


  • Jaipur, India The Indian Hotels Company Limited Full time

    Job Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue...


  • Jaipur, India Hilton Jaipur Full time

    DescriptionA Front Office Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...


  • Jaipur, India Star Vision Placement Full time

    Jaipur Good communication skill ,good english spoken ,presentable , - Experience- 2 - 4 Years- Salary- 1 Lac To 2 Lac 50 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Qualification- Other Bachelor Degree- Key Skills- Good communication skill Front Office Executive Front Desk Executive Computer OperatorAbout Company - Company...


  • Jaipur, India SHERA ENERGY LIMITED Full time

    Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures) - Maintain office security by following safety procedures and...

  • Team Leader

    2 weeks ago


    Jaipur, India Hyatt Corporation Full time

    Team Leader - Front Office Hyatt Regency Jaipur Mansarovar IN - RJ - JaipurFront OfficeEntry Level ManagerFull-timeReq ID: JAI000488Worldwide Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...


  • Jaipur, Rajasthan, India Hilton Full time

    A Front Office Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Jaipur, Rajasthan, India Hilton Jaipur Full time

    A Front Office Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Jaipur, Rajasthan, India Nnyra GLOBAL Full time

    The Front Office Coordinator is a key member of the administrative team responsible for managing the front desk operations and providing excellent customer service to visitors and clients. This role involves handling inquiries, managing appointments, and ensuring the smooth flow of daily activities in the front office. **Key Responsibilities**: - **Visitor...


  • Jaipur, India NineHertz India pvt.Ltd Full time

    **Responsibilities**_ - _Greeting clients/visitors and setting a positive office atmosphere_ - _Answering the phone, taking messages and redirecting calls to respective verticals_ - _Organizing, maintaining files - records and updating them when necessary_ - _Preparing & recordkeeping of outgoing items such as envelopes or packages._ - _Operating office...


  • Jaipur, India Festal Events Full time

    0-6 years exp in front office, hotel Experience is must


  • Jaipur, India jobsclick HR solution Full time

    Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with...


  • Jaipur, India Naukripay Full time

    Front office executives areresponsible for managing the front desk and reception area of anoffice. Serving as the initial point of contact for clients andvisitors they are responsible for creating a great first impressionof the company. meeting withclients virtually or during sales visits. demonstrating andpresenting products. establishing new business....


  • jaipur, India Naukripay Full time

    Front office executives areresponsible for managing the front desk and reception area of anoffice. Serving as the initial point of contact for clients andvisitors they are responsible for creating a great first impressionof the company.meeting withclients virtually or during sales visits. demonstrating andpresenting products. establishing new business....

  • Front Office Excutiv

    1 month ago


    Jaipur, India Abdos ManPower Services Full time

    A LEADING EDUCATION INDUSTRY REQUIRE A Front Office Excutive FOR JAIPUR LOCATION. EXP.FRESHER CAN AL

  • Front Office Associate

    11 hours ago


    Jaipur, India Bloom Hotel Group Full time

    Organize and assign duties and tasks to front office team members. - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic...