Virtual Clinical Associate

2 weeks ago


New Delhi, India RIA Insurance Full time

We are looking for a qualified Virtual Clinical Associate with an MBBS degree to join our growing team. This role involves supporting primary care clinics by preparing charts for upcoming appointments, identifying patients for clinical program enrollment, creating detailed care management notes, and managing referrals. You will also work closely with our technology team to optimize and automate workflows, improving operational efficiency and the patient care experience.

What You Will Do:
  • Prepare detailed patient charts for upcoming appointments with accuracy.
  • Conduct eligibility checks for patient coverage and services.
  • Work with clinical tools such as the ASCVD Risk Assessment Tool.
  • Develop comprehensive notes for care management programs while adhering to clinic protocols.
  • Manage and coordinate referrals for specialist care and additional services as needed.
  • Collaborate with the technology team to provide feedback and insights for AI workflow automation initiatives.
  • Work with doctors and clinical teams in the US as required.
  • Act as a virtual extension of the primary care team, ensuring seamless collaboration.

Requirements:
  • MBBS degree with 2–4 years of experience in clinical or non-clinical roles.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and the ability to work independently.
  • Prior experience working within the US healthcare system.
  • Familiarity with ICD-10 medical coding.
  • Interest in technology and process improvement.
  • Shift Timing: 02:00 PM - 10:00 PM (mandatory night shift).

Note

This role involves closely working with our of RIA's customer, a forward-thinking healthcare organization partnering with primary care clinics in the USA to provide exceptional patient care. Our team is dedicated to improving care management through advanced technology and clinical expertise.



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