Ex-Customs Officer

20 hours ago

Bengaluru, India Mscr Bangalore Full time

We are looking for an Ex-Customs Officer to manage end-to-end imports, customs clearances, and regulatory coordination

  • The ideal candidate will leverage their customs experience to ensure smooth and timely movement of shipments, accurate documentation, and strong compliance with Indian import/export regulations
  • This role is critical to streamline operations without requiring senior management involvement
  • Key ResponsibilitiesCustoms & Import CoordinationPrepare and manage import documentation: invoices, packing lists, COO, airway bills, test-use declaration letters, etc
  • Liaise with Customs House Agents (CHAs), shipping lines, courier companies, and customs officials for clearance
  • Handle cosmetic imports (non-commercial use) by ensuring accurate declarations and compliance
  • Track shipments end-to-end and provide timely status updates to internal teams
  • Coordinate with finance team on duty payments and clearance costs
  • Regulatory SupportWork with CDSCO, Port Health Authority, and other regulators for NOCs/approvals when required
  • Maintain a reference library of HS codes, import regulations, and clearance files for efficiency in future shipments
  • Ensure compliance with DGFT, Customs Act, GST, and EXIM policy relevant to research materials
  • Operational SupportSupport procurement of consumables, lab supplies, and equipment
  • Maintain import & logistics database (Excel/Zoho) for shipment history, clearance times, and cost reports
  • Suggest process improvements to reduce delays and optimize costs
  • RequirementsRetired/Ex-Customs Officer (Group A/B) with hands-on experience in customs operations, investigations, or policy enforcement
  • Strong knowledge of import/export documentation, HS codes, customs duties, and non-commercial import procedures
  • Experience handling clearances in pharma, clinical research, CRO, medical devices, or FMCG sectors is preferred
  • Proven ability to coordinate with CHAs and customs authorities independently
  • Good communication skills in English + Hindi/local language
  • Proficiency with MS Office/Excel; familiarity with Zoho/logistics tools is an advantage
  • Organized, detail-oriented, and capable of managing multiple shipments simultaneously
  • What We OfferOpportunity to build and own the logistics & import function within a fast-growing global clinical research organization
  • Exposure to international trade, clinical research operations, and regulatory processes
  • Collaborative team culture with direct impact on high-profile global studies

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