Aftermarket Sales Manager Centrifugal Pumps

4 weeks ago

Mumbai, India GAS Arabian Services Co. Ltd Full time

Location: Jubail, Saudi Arabia
Department: Aftermarket Sales / Services
Reports To: General Manager

Job Summary:

We are seeking a dynamic and experienced Aftermarket Sales Manager specializing in Centrifugal Pumps to lead and grow our aftermarket business in Kingdom of Saudi Arabia. The ideal candidate will not only manage key customer relationships and drive sales growth but also lead a team of 78 Aftermarket Sales and Service Engineers. A strong background in team leadership, customer engagement, and technical knowledge of pump systems is essential.

Key Responsibilities:

  • Lead the aftermarket sales and service team (78 members), ensuring performance targets, technical support, and customer service standards are met.
  • Drive business development efforts for centrifugal pump aftermarket services including spare parts, field services, repairs, retrofits, and long-term service contracts.
  • Maintain and grow existing customer accounts, while identifying new business opportunities with end-users, contractors, and EPCs.
  • Mentor, guide, and support the team in achieving individual and team objectives.
  • Coordinate with internal departments (engineering, operations, logistics) to ensure smooth execution of customer requirements.
  • Prepare and deliver technical and commercial proposals in response to customer RFQs.
  • Track market trends, competitor activities, and regional opportunities.
  • Conduct regular customer visits and lead customer negotiations when needed.
  • Oversee CRM updates, sales forecasts, and performance reports.
  • Ensure rapid resolution of client concerns and provide technical support as needed.

Qualifications and Experience:

  • Bachelors degree in mechanical engineering or related discipline.
  • Minimum 15 years of experience in aftermarket sales of centrifugal pumps, with at least 5 years in a supervisory or managerial role.
  • Demonstrated experience in leading and managing a sales/service team.
  • Strong technical understanding of pump systems, maintenance, and aftermarket requirements.
  • Familiarity with key clients in oil & gas, petrochemical, and utility sectors.
  • Excellent communication, leadership, and organizational skills.
  • Proficiency in MS Office and CRM systems (SAP, Salesforce, or equivalent).
  • Valid Saudi driving license preferred.
  • Arabic language skills are an advantage.
  • Candidate should be working with Centrifugal Pump Manufacturers such as Flowserve, Sulzer, KSB, Grundfos etc or their agents in Kingdom of Saudi Arabia

Preferred Attributes:

  • Strong leadership and mentoring capabilities.
  • High customer focus and responsiveness.
  • Ability to multitask, prioritize, and work under pressure.
  • Result-oriented mindset with a drive for growth and continuous improvement.

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