Sales Operations Associate

3 days ago

Dehradun, India CBOSIT Full time

CBOSIT Technologies is on the hunt for a detail-oriented, tech-savvy, and highly articulate Sales Associate to join our team. We are a group of visionary business consultants dedicated to digital transformation, and we need a "Sales Data Guardian" who can also serve as a walking encyclopedia for our existing and future clients. In this role, you won't just be managing spreadsheets; you will be the knowledge bank for client data and the backbone of our sales process. You'll ensure our Zoho CRM is pristine while maintaining seamless coordination with our Ireland-based team . Requirements What You'll Do: The Customer Knowledge Hub: Act as a dedicated knowledge bank for any possible customer. You will deeply understand our service offerings, project timelines, and technical capabilities to answer inquiries instantly and accurately. Global Coordination: Serve as the key bridge between our local operations and the Ireland team . You will lead daily follow-ups, sync meetings, and ensure communication is crystal clear across time zones. Zoho CRM Mastery: Act as the primary administrator for our Zoho CRM. You will maintain sales processes, workflows, and pipelines. (If you aren’t a Zoho expert yet, we’ll help you become one—but you must have a hunger to learn it fast) Sales Data Stewardship: Take full ownership of sales data entry and hygiene, ensuring that every lead and deal in our system provides a 360-degree view of the customer. Sales Automation: Assist in building and maintaining automated sales sequences and email triggers to make our sales cycle faster and smarter. What You'll Bring: You are a perfect fit if you have 1 to 2 years of experience in the following: Communication Excellence: Top-tier verbal and written communication skills are a must . You must be able to explain complex ideas simply to both our internal teams and potential customers. Information Architect: An ability to absorb vast amounts of information about our business and recall it quickly to assist customers—you are the person who always has the answer Sales Automation Exposure: You have previously worked with sales tools or have a basic understanding of how to automate repetitive sales tasks. The "Learner" Mindset: You are tech-curious. While experience in Zoho CRM is a massive plus, your ability to master new software quickly is vital. Global Mindset: Comfortable working with international teams and adapting to the professional pace of our Irish counterparts.   Tech Stack You’ll Use/Learn: Zoho CRM: Our central "Source of Truth." Sales Automation Tools: For lead sequencing and triggers. Knowledge Bases: Utilizing internal Wikis and Miro to stay updated on company offerings. Benefits Benefits More than Money: Perks to Fuel Your Passion Top-tier pay: We value your precision and knowledge. International Exposure: Gain experience working directly with our European counterparts. Growth Opportunities: We invest in your Zoho certification and sales operations training. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to be the brain of our sales operations? Join the CBOSIT team

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