Support Executive

6 days ago

Ahmedabad, India EaseBiz FinTech Solutions LLP Full time

Job Summary: We are hiring Support Executives to handle customer interactions and promote our products/services over the phone. Candidates must be fluent in English . Key Responsibilities: Handle inbound customer calls and resolve queries effectively Explain product features and benefits Build rapport and ensure customer satisfaction Maintain CRM records and follow up on leads Meet weekly/monthly performance targets Stay updated on product and industry knowledge Requirements: Minimum 1 year of experience in customer service/support/sales Proficient in English  Good communication and interpersonal skills Basic computer knowledge & CRM familiarity Goal-driven and able to work in a fast-paced environment Qualifications: Bachelor's degree preferred Prior customer support or telesales experience is a plus Benefits: Competitive salary + performance incentives Ongoing training & growth opportunities Friendly and collaborative team culture Contact: . Skillset Required: Customer Service, Multilingual Communication, Telephonic Support, CRM Management, Sales Promotion, Product Knowledge, Interpersonal Skills, Time Management, Goal Oriented, Basic Computer Skills

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