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Recruitment Account Manager

4 weeks ago

Gurugram, India Elements HR Services Pvt Ltd Full time

Job Summary:

We are seeking an experienced and results-driven
Account Manager
to lead our team of recruiters within our Executive Search practice. The role is pivotal in ensuring client satisfaction, building long-term partnerships, and driving revenue growth by consistently delivering on hiring mandates. The Account Manager will act as the key point of contact for clients, manage recruiter performance, and align business objectives with execution excellence.

Key Responsibilities:

Client Relationship Management

  • Act as the primary point of contact for assigned client accounts, ensuring seamless communication and service delivery.
  • Develop deep understanding of client businesses, hiring needs, and industry trends.
  • Build and nurture strong, long-term client relationships to generate repeat business.

Team Leadership & Performance Management

  • Lead, mentor, and motivate a team of recruiters to achieve collective hiring and revenue targets.
  • Allocate mandates effectively across the team and ensure efficient process management.
  • Conduct regular performance reviews and implement improvement plans where necessary.

Business & Revenue Management

  • Own revenue targets for assigned accounts and ensure consistent achievement of monthly, quarterly, and annual goals.
  • Drive business expansion opportunities within existing accounts and identify upselling/cross-selling potential.
  • Monitor key financial metrics including profitability, billing cycles, and payment timelines.

Recruitment Delivery Excellence

  • Ensure high-quality and timely delivery of executive search mandates.
  • Oversee sourcing strategies, candidate engagement, and interview process management.
  • Maintain high standards of candidate experience and employer branding for clients.

Market Intelligence & Strategy

  • Stay updated with industry developments, compensation benchmarks, and talent trends.
  • Provide consultative insights to clients regarding talent availability, hiring challenges, and market competition.
  • Collaborate with leadership to design and implement strategic initiatives for business growth.

Key Performance Indicators (KPIs)

  • Achievement of
    team revenue targets
    .
  • Excellent
    communication, negotiation,
    and stakeholder management abilities
  • Client satisfaction scores
    and repeat business.
  • Recruiter productivity
    (mandates closed, CVs shortlisted, conversion ratios).
  • Timely delivery of mandates and
    quality of hires
    .
  • Growth of account portfolio through upselling and referrals.

Qualifications & Skills

  • Graduate / Postgraduate in HR, Business, or related field.
  • 6–10 years of experience in recruitment, executive search, or HR consulting, with at least 2–3 years in a leadership role.
  • Strong track record of managing client accounts and achieving revenue targets.
  • Excellent leadership, communication, and negotiation skills.
  • Ability to manage multiple stakeholders and mandates in a fast-paced environment.
  • Strong analytical and problem-solving capabilities.

Interested applicants can apply directly through LinkedIn