Travel Consultant

6 days ago


uttar pradesh, India Elorstar Full time
Company Description
Elorstar Trip, a brand name under company Plan4Demand Services Pvt Ltd, is a wholesale Inbound & Outbound Tour Operator based in Lucknow. With 10 years of experience in the travel and hospitality industry, we offer unrivaled travel services and have established strong relationships with both suppliers and clients. Our well-experienced consultants provide economical, practical, and convenient travel solutions, ensuring world-class service in the regions we operate.
Role Description
Make outbound calls to potential customers to promote and sell our travel packages and services.
Answer inbound calls from customers inquiring about our travel products.
Provide detailed information about destinations, travel packages, itineraries, and pricing.
Identify customer needs and tailor travel packages to meet their preferences.
Maintain a high level of product knowledge to effectively address customer inquiries and provide accurate information.
Follow up with customers to ensure satisfaction and address any concerns.
Keep accurate records of customer interactions and sales activities using CRM software.
Achieve monthly sales targets and contribute to the overall team goals.
Stay updated on industry trends, new destinations, and travel promotions.
Qualifications
Travel Consulting, Travel Management, and Travel Arrangements skills
Excellent customer service skills
Experience in reservations and handling travel logistics
Strong attention to detail and organizational skills
Ability to work well under pressure and meet deadlines
Excellent communication and interpersonal skills
Knowledge of travel regulations and industry trends
Strong problem-solving and decision-making skills
Bachelor's degree in Hospitality, Tourism, or related field
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