Travel Executive

5 months ago

Noida Uttar Pradesh, India My Flight Support Full time

**Company Description**: Mehu Solutions Private Limited is your one-stop destination for comprehensive travel solutions. With a commitment to excellence, we strive to redefine your travel experience, making it seamless, convenient, and memorable. Our services cater to all your travel needs, ensuring you embark on your journeys with confidence and tranquillity. We were established in January 2022 and are committed to facilitating seamless and enriching travel experiences.

**Designation**:Travel Executive (Spanish)

**Experience**:6 Months to 2 years

**Location - **Noida, Sector - 03

**Shift timing**:9:00 PM to 6:00 AM (Night Shift)

**Working Days**: 6 Days (Rotational Week Offs)

**Package**:25K to 30k

**Benefits**:Food Allowance + Huge Incentive

**Note: This is a night shift role, and we do not provide cab facilities.**

**Key Responsibilities**:

- **Client Interaction**:

- Assist Spanish-speaking clients with travel inquiries, bookings, and reservations.
- Provide detailed information about travel destinations, itineraries, and travel documentation.
- Handle client requests and concerns with professionalism and efficiency.
- **Travel Planning**:

- Plan and organize travel itineraries, including flights, accommodations, transportation, and activities.
- Coordinate with travel vendors and suppliers to secure the best rates and services for clients.
- Customize travel packages to meet the specific needs and preferences of clients.
- **Customer Service**:

- Maintain a high level of customer satisfaction by delivering personalized service and support.
- Follow up with client’s post-travel to gather feedback and ensure satisfaction.
- **Documentation and Administration**:

- Ensure all travel documents, including visas, passports, and travel insurance, are up-to-date and accurate.
- Maintain accurate records of client interactions and travel arrangements in the CRM system.
- Prepare and distribute travel itineraries and related documents to clients.
- **Sales and Marketing**:

- Promote travel packages and special offers to Spanish-speaking clients.
- Identify opportunities to upsell additional travel services and products.
- Participate in marketing campaigns and travel fairs aimed at the Spanish-speaking market.

**Qualifications**:

- Bachelor’s degree in Travel and Tourism, Hospitality, or a related field.
- Fluency in Spanish and English (both written and spoken) is essential.
- Proven experience in a travel consultancy or customer service role.
- Excellent communication and interpersonal skills.
- High attention to detail and strong organizational abilities.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills and the ability to handle stressful situations calmly.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Experience**:

- Customer Service (Spanish): 1 year (required)
- Travel Sales: 1 year (required)

**Language**:

- Spanish (required)
- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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