Salesforce service cloud developer

4 weeks ago


India PamTen Inc Full time

Full Time Role Remote within India Needed skills 1. Deep Salesforce platform knowledge 2. Salesforce Service Cloud experience and Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, and Service Console. 3. Proficient in Apex Programming 4. Contact Center, like Genesys, and its integration with Salesforce 5. Knowledge in Experience Cloud 6. Lightning Web Component, Java Script, and Flows 7. Integration - using REST API, Platform events, and middleware tools 8. CI/CD pipelines, Git-based collaboration, and Dev Ops like Auto RABIT 9. Salesforce Certifications - Service Cloud Consultant, Platform Developer II 10. Working with team members covering multiple time zones 11. Analyze business requirements and translate them into suitable technical solutions 12. Agile/Scrum methodology and tools like JIRA/Confluence 13. Lead the team of Salesforce developers 14. Good communication and problem-solving skills Nice to have Skills 1. Experience in a cloud platform like Google Cloud 2. Practical understanding or working knowledge in Agentforce capabilities



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