Human Resources Specialist

2 weeks ago

bangalore, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time
Hi
Minimum 2+ years of experience in HR Service
• Location: Hyderabad
• Bill rate max (if applicable): (MUST follow HR defined rate slabs based on the yrs. of Exp)
• Daily schedule and OT estimate: General shift, 9:00am to 5:30pm
• Workspace type: WFH
Job Description:
Contract Description
We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities:
• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Respond & resolve queries in a timely & accurate manner with employee experience at the core.
• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
• Follow the Desktop Procedures / KB articles defined for every transaction/query
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
Skills and Qualifications
• 2+ years’ max experience in HR Services and any HR application like Success factor, SAP, Workday etc.
• Post-Graduation (any specialization)
• Excellent written & verbal English communication
• Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
• Knowledge of MS tools (Excel & PowerPoint)
• Attention to detail and ability to follow guidelines
• Ability to maintain highly confidential and sensitive information
• Ability to deliver against agreed objectives/ service levels
• Ability to work effectively in a team and willingness to help others
Jobseekers, please reach me to

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