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Customer Success Manager
1 month ago
As part of the Customer Success Team at Decimal, you will be responsible for managing relationships with our customers and identifying new business opportunities within these accounts. This team plays a vital role in building and nurturing long-term relationships with our key customers, ensuring their satisfaction and loyalty throughout their partnership with Decimal.
Job Responsibilities -Develop and maintain long-term relationships with assigned accounts.Generate revenue among client accounts, including upselling and cross-selling.Serve as the single point of contact for assigned customers.Ensure clients receive requested products and services in a timely fashion.Communicate client needs to Decimal effectively.Analyze client requirements and coordinate internally with various stakeholders.Forecast and track client account metrics.Manage projects through delivery leads/PMs within client relationships, aligning client goals with company objectives.Identify opportunities to grow business with existing clients.Coordinate with other channels (Delivery, Platform, Support) working on the same account to ensureconsistent service.Service multiple clients concurrently while consistently meeting deadlines.Prepare and coordinate requirement documents.Ensure high customer satisfaction (CSAT).
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Customer Success Manager
3 months ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
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Customer Success Manager
3 months ago
mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
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Customer Success Manager
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Success Manager - GTAC | Location: Mumbai and PunePurpose of the RoleAs a Customer Success Manager, you will be part of the Global Technical Assistance Center (GTAC) team. Youll play a crucial role in building and maintaining lasting relationships with our clients, ensuring they achieve success and satisfaction with our telecom solutions. Your...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Success Manager - GTAC | Location: Mumbai and PunePurpose of the RoleAs a Customer Success Manager, you will be part of the Global Technical Assistance Center (GTAC) team. Youll play a crucial role in building and maintaining lasting relationships with our clients, ensuring they achieve success and satisfaction with our telecom solutions. Your...
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Customer Success Manager
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Success Manager - GTAC | Location: Mumbai and PunePurpose of the RoleAs a Customer Success Manager, you will be part of the Global Technical Assistance Center (GTAC) team. Youll play a crucial role in building and maintaining lasting relationships with our clients, ensuring they achieve success and satisfaction with our telecom solutions. Your...
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Customer Success Manager
4 weeks ago
mumbai, India Darwinbox Full timeRole : Customer Success Manager- Manager/ Sr. ManagerLocation : MumbaiAbout Darwinbox-Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Darwinbox Full timeRole : Customer Success Manager- Manager/ Sr. ManagerLocation : MumbaiAbout Darwinbox-Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Morningstar Full timeJob Title: Customer Success Manager The Group: Morningstar's products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant...
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Customer Success Manager
4 weeks ago
Mumbai, India Darwinbox Full timeRole : Customer Success Manager- Manager/ Sr. ManagerLocation : MumbaiAbout Darwinbox-Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+...
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Customer Success Manager
4 weeks ago
Mumbai, India Darwinbox Full timeRole : Customer Success Manager- Manager/ Sr. ManagerLocation : MumbaiAbout Darwinbox-Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+...
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Customer Success Manager
4 weeks ago
Mumbai, India Darwinbox Full timeRole : Customer Success Manager- Manager/ Sr. Manager Location : Mumbai About Darwinbox- Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Haptik Full timeWhat we want to accomplish and why we need you? Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enable any kind of conversational application, and are at the forefront of the...
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Customer Success Manager
1 month ago
Mumbai, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
4 weeks ago
Mumbai, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
4 weeks ago
mumbai, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
4 days ago
Mumbai, India Morningstar Full timeJob Title:Customer Success ManagerThe Group:Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant products and...
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Customer Success Manager
3 months ago
Mumbai, India Morningstar Full timeJob Title: Customer Success Manager The Group: Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant...
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Customer Success Manager
4 weeks ago
Mumbai, India Morningstar Full timeJob Title: Customer Success Manager The Group: Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant...
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Customer Success Manager
4 weeks ago
mumbai, India Morningstar Full timeJob Title: Customer Success Manager The Group: Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with...