Customer Service Representative
4 days ago
The Dispatch Order Management Agent is responsible for managing the end-to-end process of dispatching service cases, ordering spare parts, and coordinating with HP Customer Engineers. This role ensures efficient service delivery across commercial and consumer sectors, with a strong focus on backend operations, telephony case management, and field support coordination. Key responsibilities include:•Dispatching new onsite service events to the most suitable resource based on availability, skillset, and location.•Ordering recommended spare parts aligned with geographical specifications to ensure timely delivery and service execution.•Handling inbound and outbound calls with engineers, partners, and customers as needed.•Managing case follow-ups, part status updates, onsite service updates, and case reassignment.•Picking and managing cases from HPI tools, ensuring accurate verification and assignment.•Monitoring daily order status and escalating issues to the supply chain or repair departments.•Documenting case actions and closing cases based on resolution confirmation.•Supporting field engineers with urgent requests, order changes, and stakeholder communications.•Maintaining responsiveness to business emails and chat messages.Qualifications & Skills:• English Proficiency: Fluent in spoken and written English• Voice Skills: Capable of handling basic voice interactions when required.• Telephony Experience: Comfortable managing calls and telephony-based workflows.• Customer Service: Strong empathy and communication skills.• Technical Skills: Basic proficiency in Microsoft Office and case management tools.Mandatory - International Voice Process ,Only Immediate joiners will be considered
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Customer Service Representative
20 hours ago
Delhi, Delhi, India UpLnqq Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Delhi, India. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences....
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Customer Service Representative
4 weeks ago
New Delhi, India Apcurated Couture Full timeCompany DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...
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Customer Service Representative
1 day ago
Delhi, Delhi, India Piezel LLC Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include...
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Customer Service Representative
2 weeks ago
New Delhi, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
New Delhi, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
5 days ago
Delhi, Delhi, India StudioBackdrops Full time ₹ 4,00,000 - ₹ 6,00,000 per yearis looking for a talented and dynamic Customer Service Representative to join their team. The ideal candidate will have a minimum of 2+ years of experience in a similar role. They need to be able to resolve customer queries, ensure resolution of all orders, co-ordinate between multiple teams to ensure smooth operations and more.We at are looking for a...
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Customer Service Representative
3 weeks ago
Delhi, India Piezel LLC Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day...
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Customer Service Representative
2 days ago
Delhi, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to:...
