Business Development Manager

3 weeks ago

Pune, India House of Shipping Full time

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently House of Shipping is recruiting for a Business Development Manager on behalf of its client Freight Forwarding Company.

JOB ROLE DESCRIPTION:

  • The primary responsibility is to realize sales targets and execute the sales strategy as it's been laid out.
  • Maximize sales growth from existing customers through the development of new sales, marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business
  • Search the market/attend exhibitions, to find new clients and a way to approach them (call/email). Prepare and pre-plan sales visits. Sales plan and Sales pipeline.
  • Keep a close contact with and builds rapport and trust with customers to ensure an exceptional customer experience including but not limited to information exchange, detailed customer profiles, pricing/quote inquiries, dispute/claims resolution, invoicing, and resolving complaints. Ensures services are delivered to the customers as promised and/or that the customers are kept informed of relevant deviations.
  • Handle free time requests and claim cases properly. Constantly improve customer satisfaction. Develop the current customer's potential. Understands the customers' business drivers and leverages them to continuously improve cooperation and process to the mutual benefit of the company and the customers.
  • Sales numbers as per the Projection in line with the Management.
  • Develop the local Market for the company.
  • Extend the help in development of the products/ Vertical.

COMPETENCIES:

  1. 5+years of experience in the field Sales and Business Development for freight forwarding covering Sales and Marketing.
  2. Performance focused – Well organized, Proactive, creative insight into problem-solving, able to multi-task, manage time and balance multiple priorities.
  3. Have commercial sense and ability or potential to develop new markets.
  4. Team oriented – actively promote a cooperative / positive team spirit and respect the diverse contributions of teams; partners and networks; create and build value for the company and its stakeholders. Good understanding and live up to company's values.
  5. Possess good communication and strong interpersonal skills. Proficient in English (oral and written), Fluent in English both written and spoken including the ability to communicate with confidence.
  6. PC literate- Strong working knowledge of Microsoft Office applications, specifically Outlook, Word, and Excel.
  7. Very Good Individual with Warehousing background will be able to expand the business in the given domain.

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