Senior Business Analyst

SO, WHAT'S THE STORY?Dr. Martens is on a mission to scale its global operations through technology-enabled transformation. As we build a connected and responsive supply chain to support our growth and sustainability goals, were in the journey towards next-generation digital capabilities from planning and logistics to sourcing, product lifecycle, and inventory visibility.We're looking for a Business Systems Analyst (BSA) to join our Global Technology Centre (GTC) in Bangalore and play a key role in delivering technology projects that power our Supply Chain and Finance operations. You will partner with business teams and technology stakeholders across regions to analyse needs, design solutions, and drive the delivery of systems that support smarter, faster, and more resilient operations.If you have a passion for digital transformation in the supply chain, strong analytical thinking, and experience working across business and tech teams this role could be for you.THE GIGAs a Business Systems Analyst Supply Chain & Finance Technology, you will work closely with business users, product owners, solution architects, and delivery teams to ensure that technology solutions are clearly defined, well-documented, and aligned with our business strategy.Main Responsibilities:Collaborate with stakeholders across supply chain, operations, and finance to understand current processes, challenges, and goalsConduct detailed requirements gathering through interviews, workshops, and data analysisTranslate business needs into user stories, functional specifications, process flows, and system requirementsWork with technical teams to ensure that solutions meet business expectations and integration needsSupport solution design across multiple domains such as demand planning, procurement, logistics, inventory, sourcing, and product developmentCollaborate with Finance teams where supply chain processes intersect with costing, inventory valuation, and financial reportingParticipate in testing and validation to ensure system functionality and data integrityContribute to process improvement initiatives by identifying opportunities for automation, simplification, or improved user experienceMaintain up-to-date documentation of processes, system configurations, and data flowsAct as a functional subject matter expert across assigned technology areas and participate in ongoing support and enhancementsTHE STUFF THAT SETS YOU APARTExperience and SkillsMust-Haves:6-10 years' experience as a Business Systems AnalystStrong domain expertise in supply chain processes, including planning, sourcing, logistics, and inventoryProven ability in gathering requirements, drafting user stories and specifications, and supporting technical deliveryUnderstanding of finance processes that overlap with supply chain operationsExcellent analytical and documentation skills, such as process flows, functional specifications, and data mappingExcellent in person and remote presentation skills.Track record of working with cross-functional and global teams within a matrixed environmentFamiliarity with supply chain technology tools, for example PLM, WMS, planning systems, and procurement solutionsFamiliarity with technology implementations of any ERP tool like D365, Oracle, SAP, etc. Keen understanding of finance processes.Exposure to finance tools or ERP systems in a support or analysis capacity, though not central to the roleExperience within the fashion, retail, or consumer goods sectorsAcquainted with Agile delivery approaches, such as Scrum and KanbanProficient in utilising platforms like JIRA, Confluence, Visio, or Lucid chartSoft SkillsContinuous improvement mindset with the ability to think both short and long term.Good communication and stakeholder management skills, both technical and non-technical: demonstrating the ability to work with finance or global supply chain business teams.A proactive, innovative approach to solving challenges and driving change.Proactive in identifying inefficiencies and proposing innovative tech-driven solutions.At DM your technical ability will go hand in hand with our leadership characteristics:Inspire people: share a vision and plan linked to our strategy; make people feel they are part of something bigger; grow your peoples confidence and capacity through coaching and developmentThink like a custodian: think and act strategically about the long-term health of DM; make courageous decisions to grow and protect the brand; leave DMs in a better place for consumers and the next generation of leadersBuild connections: form authentic collaborative relationships; build self, talent, diverse & inclusive teams and partnerships; create space to have open and honest discussions with your team and peersDeliver results: empower and hold yourself and your people accountable; create a safe environment to drive performance and progress, not perfection; be agile, find solutions and deliver with integrity