Relationship Manager

5 hours ago


Chennai, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

Job Overview We are seeking a Fresher for the position of Relationship Manager based in Chennai. This full-time role requires candidates to engage with our clientele, build relationships, and ensure customer satisfaction. Candidates can have 0 to 1 year of relevant experience in a similar field. As a Relationship Manager, you will play a critical part in connecting our clients to suitable opportunities and services that meet their needs. Qualifications and Skills Proficiency in customer relationship management software to enhance customer interactions efficiently. Strong negotiation skills to effectively manage client expectations and achieve favorable outcomes for both parties. Ability to perform data analysis to draw insights that will improve client relationships and satisfaction. Excellent problem-solving abilities to address customer concerns promptly and proactively. Understanding of the insurance sector to assist clients in selecting appropriate coverage options. Experience in direct sales and the capability to close deals and maintain long-term customer relationships. Field sales experience to identify potential business opportunities and nurture client relationships directly. Strong communication and interpersonal skills to build and sustain professional relationships with clients. Roles and Responsibilities Develop and manage strong client relationships to ensure ongoing customer satisfaction and loyalty. Identify client needs by understanding their business goals and recommend suitable services. Engage in direct sales activities, including canvassing, to foster long-term client partnerships. Manage client inquiries and resolve any emerging issues on their accounts in an accurate and timely manner. Coordinate with internal departments to ensure seamless service delivery to clients. Track and report on client interactions and activities utilizing CRM tools to streamline processes. Conduct market research to stay updated on industry trends and incorporate findings into improving client service. Collaborate with the sales team to achieve company goals in client acquisition and retention.



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