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Corporate Account Manager
2 months ago
Job description
Position Overview
Position Title
Manager Employee Benefits/Assistant Manager Group B2B
Department
Group B2B
Reporting to
Assistant Vice President - Employee Benefits
Location
Mumbai
Team Management
Individual Contributor Role
Internal Stakeholders
Actuarial, Investments, Operations, Product, BSG, IT L&C
Skills Required:
Skill Type
Description
Level
Technical
Understanding of insurance concepts
Medium
Technical
Good at Excel
High
Behavioural
Engage and manage relationships with Internal & External Stakeholders
Medium
Communication
Written and Spoken skills
Medium
Background Requirements:
Education
Graduate
Work Experience
Minimum 4 years of overall Work Experience
Preferred experience
· working with any private life insurers
· GTL and Funds products and processes knowledge
· Good communication skills to be able to develop and maintain relations with other departments
Role Summary:
Coordination and Support
1. Liaise with internal stakeholders for GTL quotes, approvals, and pricing to win deals
2. Coordinate with sales and internal teams for publishing analysis on quotes generated, funnel, TATS for supporting Business insights
3. Establish appropriate pre sales systems and processes at the HO level for GTL/MSME, Funds and Annuity
4. Timely resolution of all the product queries/ escalation by coordinating with concerned teams at corporate office.
5. Leveraging existing relationships for inter department projects to Support Manager in departmental projects to achieve business goals
6. Establish healthy relationship and rapport with other teams like product, actuarial, operations to help sales achieve targets
Business development Support
1. Track GTL renewals - support sales in retaining renewals
2. Track GTL AIA cases and help drive support in increasing NB strike rate
3. Departmental Lost deals Analysis, GTL pipeline, Funds Pipe, MSME tracker and annuity tracker
4. Align sales funnel & priorities to improve GTL closing ratio
5. Track the Annuity cases and provide support in ensuring closure
Reporting and Insights
1. Provide monthly and/or ad hoc MIS related to Pricing, Riders and Renewal
2. Monthly report Maintain required trackers & reports at product level Pan India for supporting strategic initiatives by HOD
3. To create & maintain all the necessary dashboards, MIS & databases pan India
4. Maintain effective business MIS/snapshot and presales transaction samples for audit trail, proof and risk mitigation
Training and communication
1. Responsible for end-to-end documentation of all pre sales process for both GTL and Funds
2. Help in customized aids for Sales team on new products/ process/ solutions / data formats
3. Collate improvements basis feedback/requirements from sales
4. Have a central repository of all important circulars, rules, regulations and communicate them effectively
5. Should be process & product champion who can share best practices & knowledge ·
Organisation Structure