Food and Beverage Attendant

4 weeks ago

Tiruchirappalli, India Hotel High Point Full time

Job Summary

To take room service orders or restaurant orders from guests via phone or in-person, ensuring accurate and efficient order processing, and providing exceptional customer service at their desk in restaurant, in-room or banquet.

Key Responsibilities

  1. Take Food Orders: Receive and process food orders from customers via phone, online, or in-person, ensuring accuracy and attention to detail.

  2. Handle Customer Inquiries: Respond to customer inquiries about menu items, prices, and promotions.

  3. Provide Menu Information: Provide customers with menu information, including ingredients, allergens, and nutritional information.

  4. Food Service: Service them in Restaurant, In-Room or Banquet Dining with complete hygiene.

  5. Process Payments: Process payments for food orders, including handling cash, credit card transactions, and mobile payments.

  6. Maintain Order Accuracy: Verify orders for accuracy and completeness before submitting them to the kitchen or delivery team.

  7. Manage Order Timelines: Manage order timelines to ensure timely preparation and delivery of food orders.

  8. Handle Customer Complaints: Handle customer complaints and resolve issues in a professional and courteous manner.

  9. Maintain Cleanliness and Organization: Maintain a clean and organized workspace, including the order-taking area and surrounding environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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