Assistant Manager

2 weeks ago


bangalore, India ReSource Pro Full time
ReSource Pro is a fast growing company, recognized
by
Inc.500|5000,
Fastest Growing Private Companies : 2009-2014 and
IAOP Global 100:
2009-2015. Our growth is accelerating,
with a goal to expand from 5,000 to 9,000 employees in 5 years across our delivery centers in China, India and the US.
In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate.
In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies.
ResponsibilitiesResponsibility Area (E.g. Budgeting & Planning, Team Management, etc.)
Talent InventoryManage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors.
Client ServicesOversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients.
Business GrowthProactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies.
Problem SolvingResolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively.
Managing ProjectsStay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects.
Employee Engagement and BudgetManages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals.
Working ExperienceMinimum 9 years’ experience, 3 years management experience
Competencies, Skills and Behaviors· Manages for effective performance and develop staff· Build effective team relationships· Communicates effectively· Demonstrates functional excellence· Customer centric
Contact ScopeInternal ContactsAll HR & Corporate Services departmentsExternal ContactsClient contacts, all US departments, US process
Qualifications:DegreeBachelor
Licenses/Certificates:N/A
Working Experience:
Minimum 8 years’ experience, 5 years management experience
Competencies, Skills and Behaviors:for effective performance and develop staffeffective team relationshipseffectivelyfunctional excellencecentric
Course: Career Expectation:Oral English Level 2Written English Level 2Insurance Level 1OPEX Certifications N/AManagement N/A

  • Assistant Manager

    1 month ago


    bangalore, India Max Life Insurance Full time

    KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated ”Book of Relations” (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial...


  • bangalore, India The Organic World Full time

    Hiring for Assistant Category ManagerWork location: BangaloreCompany Description:The Organic World is India's largest retailer of organic and natural groceries and the country's leading Responsible Retailer. Our mission is to make a positive and progressive difference in our world by offering better choices to our customers, the communities we serve, the...


  • bangalore, India Paradise Placement Consultancy Full time

    Responsibilities : Process management Consult and collaborate with functions to understand business needs, goals, objectives, processes and requirements. Assist with Managing Coface business processes and standardization initiatives with good communication Assist business analysis and stakeholders in developing business process flows and...


  • bangalore, India Herman Miller Furniture (India) Pvt. Ltd. Full time

    Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with...

  • Assistant Manager

    2 weeks ago


    bangalore, India Flipkart Full time

    Assistant Manager - Taxation Assistant Manager in Tax team is responsible for direct tax compliance management, tax reporting management and GST compliance. One of the key responsibilities of an AM is to understand business goals and contribute to formation and modification of key tax processes including compliance related systems and automation of the...

  • Assistant manager

    2 weeks ago


    bangalore, India Magical business solutions Full time

    Gender – Male/ Female Experience - 6 months To 1 year In (Inside sale in Edu-tech) in BDE role Languages – only English fluently Qualification – Any Graduation  Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training, and developing new employees. Resolving customer issues to their overall...


  • bangalore, India MillerKnoll Full time

    Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with...

  • Assistant Manager

    4 days ago


    Bengaluru/ Bangalore, India grant thornton us llp Full time

    Apply for Assistant Manager, Career Progress Consultants in Bengaluru/ Bangalore for 3 - 4 Year of Experience on TimesJobs.com.


  • bangalore, India Corporate Resources Full time

    Assistant Sales Manager Location : Bengaluru / Bangalore , Mangalore Experience : 0 to 4 Year(s) ...

  • Assistant Manager

    1 week ago


    bangalore, India dentsu Full time

    Assistant Manager - RTRApplyReferCreate Job AlertThe Assistant Manager will be a part of the UK RTR team in Bangalore and will work closely with the reporting manager to support and provide services to ensure a smooth month-end process and strengthen the control environment.The role will need to collaborate across multiple groups of stakeholders and manage...


  • Bangalore, India Hilton Full time

    An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.What will I be doing?As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room...

  • Assistant Manager

    1 month ago


    bangalore, India Multi Recruit Full time

    Roles and Responsibility The Assistant Manager/Manager Brand Marketing should be adynamic self-starter with extensive experience in brand campaign management,brand communication, social media management, content strategy, publicrelations and handling multiple stakeholders such as agencies and vendors. Thisperson would be responsible for creating the...


  • bangalore, India House of Aadyaa Full time

    House of Aadyaa is a renowned silver jewellery brand headquartered in Pune, India. It has a global presence through its franchise partners and e-commerce capabilities. For its showroom coming up in Indiranagar, Bengaluru, we are looking for an enthusiastic assistant store manager. This person is required to assist customers with making their purchases,...


  • bangalore, India White Force Full time

    Job Description: We need an Assistant Manager who can take charge of our customer service department and foster positive relationships with our advisors in the respective department. Roles and ResponsibilityThe AM will assist in completing the duties of the customer service manager when the superior is not around. While ensuring that every task is...

  • Assistant Manager

    2 weeks ago


    bangalore, India Edupeople Full time

    A Reputed NGO School in Bangalore is hiring Assistant Manager - AccountsQualification: PGExperience: 5 to 8 years exprience handling accounts in SchoolsSalary Range: 70K PM to 90K PMOpen Positions: 1Location: Kannuru, BangaloreCandidates who stay within 8kms of the School radius can apply or they should be willing to relocate.Interested candidates can...


  • bangalore, India COWRKS Full time

    We are seeking a highly motivated and organized Assistant Manager / Manager to join our team as we launch and promote our innovative app designed specifically for tenants in our business park. The app aims to provide a seamless experience by offering a wide range of services and amenities that tenants can conveniently access within the campus. As an...


  • bangalore, India IBIS Full time

    Job DescriptionAssist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safety regulations and hotel policies. Assist in recruiting, training, and supervising food and...

  • Assistant Manager

    2 days ago


    bangalore, India EXL INDIA Full time

    Timely implementation of TP documentation preparation & filing Preparation & Review of due date tracker for all entities Onboarded Vendor Partner for filing CbC notifications & secondary filings Discussions with the TP team for in-housing certain filings - Process, risk assessment etc Taking independent responsibility for TP-related work Handle complete CbCR...


  • bangalore, India AB InBev Full time

    Purpose of the roleThe position will be responsible for providing support for Account to Report financial requirements, financial discipline, and maintaining internal controls in line with SOPs. The position holder is also responsible for tracking business performance, ensuring compliance, and alignment of Cost Centers to all financial transactions....


  • bangalore, India Accor Full time

    Company Description Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS Job Description Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance...