CRM Manager, AP Cluster

3 days ago

india Organon Full time

Job Description

The Position

  • Customer Relationship Manager is leading CRM strategy and Operations in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.
  • This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market teams to plan and execute all CRM priorities
  • The position can be based in any markets of AP cluster including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines, Australia, New Zealand and Thailand.

CRM operation

  • Accountable for day to day operations of CRM
  • Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
  • Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
  • Leading CRM integration with other platforms and systems in the company
  • Establishing guidelines efficient CRM usage for stakeholders
  • Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
  • Supporting market expansion and planned new Veeva functionality onboarding.
  • Supporting day to day operations of CRM

CRM capability

  • Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
  • Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
  • Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM strategy

  • Enabling the field force through effective CRM training in AP cluster for the various users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
  • Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

  • Cluster Manager

    1 month ago

    india Kidzonia International Full time

    Job Description Job Summary: As a Cluster Manager at Kidzonia International Pre School, you will be responsible for overseeing the operational and administrative aspects of multiple pre-school centers within a designated cluster or region. Your primary focus will be to ensure the delivery of high-quality early childhood education, maintain operational...

  • Academic Coordinator Expert

    2 weeks ago

    India AP Guru Full time

    Job Overview: AP Guru, a leading online education technology company providing one-on-one tutoring for courses like IB, AP, A-Level, and SAT/ACT prep, is seeking a dedicated and detail-oriented individual to join our team as a Quality Control Expert. This role is crucial in maintaining the high standards of quality in our live tutoring sessions by reviewing...

  • Project Manager

    3 days ago

    india CRM Talent & Marketing Full time

    Position Overview- We are seeking an experienced Project Manager to lead and execute multiple, complex projects within our India operations. This individual will serve as a key figure in bridging the gap between our IT and Marketing endeavors, ensuring seamless alignment with the company's overarching goals and objectives. You will play a pivotal role in...

  • CRM Manager

    1 month ago

    india Blu Digital Full time

    CRM ManagerCounty Durham My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary up to £55,000, the role is hybrid. They are a well-established brand that emphasise the importance of clean sustainability within this fast-growing sector. You will be a well-rounded retention disruptor that...

  • CRM Manager

    2 weeks ago

    India Blu Digital Full time

    CRM ManagerCounty Durham My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary up to £55,000, the role is hybrid. They are a well-established brand that emphasise the importance of clean sustainability within this fast-growing sector. You will be a well-rounded retention disruptor that can...

  • CRM Manager

    4 weeks ago

    india Blu Digital Full time

    CRM ManagerCounty Durham My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary up to £55,000, the role is hybrid. They are a well-established brand that emphasise the importance of clean sustainability within this fast-growing sector. You will be a well-rounded retention disruptor that...

  • Cluster IT Manager

    2 weeks ago

    india Marriott International Full time

    JOB SUMMARY In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through...

  • Account Manager

    2 weeks ago

    India DEVTAC CRM Inc. Full time

    Job Description This is a remote position. We are looking for a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for identifying business growth opportunities, building key customer relationships, driving new business, and closing deals. If you are a motivated, enthusiastic individual with a passion for...

  • Service Delivery Manager

    1 week ago

    india CRM Talent & Marketing Full time

    We are looking for an experienced and dedicated Service Delivery Manager to join our dynamic team at CRM Talent & Marketing. The Service Delivery Manager will be responsible for overseeing and ensuring the successful delivery of all projects, maintaining high standards of service quality, and fostering strong client relationships. The ideal candidate will...

  • Account Manager

    4 weeks ago

    india DEVTAC CRM Inc. Full time

    Job Description This is a remote position. We are looking for a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for identifying business growth opportunities, building key customer relationships, driving new business, and closing deals. If you are a motivated, enthusiastic individual with a passion...

  • Account Manager

    1 month ago

    india DEVTAC CRM Inc. Full time

    Job Description This is a remote position. We are looking for a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for identifying business growth opportunities, building key customer relationships, driving new business, and closing deals. If you are a motivated, enthusiastic individual with a passion...

  • Cluster IT Manager

    2 weeks ago

    India Marriott International Full time

    JOB SUMMARY In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an...

  • Mathematics+Statistics Teacher

    2 months ago

    India AP Guru Full time

    Responsibilities And DutiesDeliver Online Statistics & Mathematics classes for IB, A Level, IGCSE, AP, and other international curriculum exams.Explaining every concepts in easy and understandable terms to the students.Using real-life examples to teach geometrical concepts.Developing students’ interest in Statistics and Mathematics. Planning and creating...

  • Mathematics+Statistics Teacher

    2 months ago

    india AP Guru Full time

    Responsibilities And Duties Deliver Online Statistics & Mathematics classes for IB, A Level, IGCSE, AP, and other international curriculum exams. Explaining every concepts in easy and understandable terms to the students. Using real-life examples to teach geometrical concepts. Developing students’ interest in Statistics and Mathematics. Planning and...

  • Mathematics Teacher

    1 month ago

    India AP Guru Full time

    Responsibilities And DutiesDeliver Online Math, Physics and Statistics classes for IB, A Level, IGCSE, AP, and other international curriculum exams.Explaining every concepts in easy and understandable terms to the students.Using real-life examples to teach geometrical concepts.Developing students’ interest in mathematics physics and statistics.Planning and...

  • Mathematics Teacher

    2 months ago

    india AP Guru Full time

    Responsibilities And Duties Deliver Online Math, Physics and Statistics classes for IB, A Level, IGCSE, AP, and other international curriculum exams. Explaining every concepts in easy and understandable terms to the students. Using real-life examples to teach geometrical concepts. Developing students’ interest in mathematics physics and statistics....

  • Cluster Head

    2 weeks ago

    india AA CONSULTANTS Full time

    One of the fastest-growing NBFC, Providing Business Loans & Mortgage Loans to micro enterprises across India.     Experience: At least 5+ years of experience in Mortgage Loans & Micro Lap loans will be preferred. Must be Handling 5 to 6 branches at least.   Note- Only Cluster Head, Area Head, Area Sales Manager & relative to Cluster Head profiles Can...

  • Cluster Financial Manager

    3 days ago

    india Red Ember Recruitment (PTY) Ltd Full time

    Job Description Red Ember Recruitment is seeking to hire a Cluster Finance Manager based at the client in Centurion.Leadership and ManagementRegional Operational Plan and targetsLead the completion of month end and annual financial statementsPositive Contribution to Stock Control ManagementCredit and Risk managementReportingAdministrative ProcessesTo uphold...

  • Senior AP Management(Branch Manager)

    2 weeks ago

    India Ontrack HR Services Pvt LTD Full time

    Job Description Responsible to Identify, interview and select new AADM from natural market and by networkingProductivity of the unitRecruit, coach retain and develop AADM and Agent AdvisorsAdherence to Customer service standardsRevenue targets of the unit KEY RESPONSIBILITIES: Meet unit targetsAchieve revenue targetsEnsure implementation of GOLD...

  • AP/AR Accountant

    3 days ago

    india Roessel Joy Full time

    Job Description A law firm is seeking to hire an AP/AR Accountant. In this seat, you will be responsible for AP and AR processing, billing, bank and account reconciliations, light journal entries, ACH work (minimal), and other projects as assigned. The ideal candidate has experience using various ERPs, is proficient in Excel, specifically Pivot Tables, and...