Remote Dispatcher
5 days ago
Location: Remote
Job Type: Full-time / Independent Contractor
Industry: Drayage Transportation
Experience Required: Minimum 2 years (Open for training for those with no drayage experience)
Responsibilities:
- Plan, organize and coordinate container removal (drayage) operations to ensure timely removal and delivery of containers.
- Ensure on-time delivery by optimizing routes and adhering to industry regulations and requirements (USA).
- Interact effectively with drivers, port services, warehouses and customers.
- Track container movement and update statuses in the dispatching system in real time.
- Optimize routes to improve efficiency and reduce costs.
- Resolve operational issues including delays, equipment shortages and driver inquiries.
- Track and manage downtime, demurrage and other charges to minimize them.
- Prepare accurate and timely reports on operations and performance indicators.
Requirements:
- Preferably with practical experience in OTR, freight forwarding or as a container dispatcher in the USA, Australia or Canada.
- Preferably with deep knowledge of port operations, container shipping logistics and transport legislation (USA).
- Excellent communication and problem solving skills.
- English proficiency at level C1/C2.
- Experience with dispatching software and the Microsoft Office package.
- Active, self-organized team player.
- Willingness to work a flexible schedule, including early shifts and weekends when needed.
Working conditions:
- Full-time remote. Zoom attendance required.
- Monday – Friday (6:00 AM – 4:00 PM PST)
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