
Spanish Language Executive
1 day ago
Roles and Responsibilities
- Provide customer support to clients through phone calls, emails, or chats in Spanish language.
- Handle customer inquiries related to products/services offered by the company.
- Resolve client issues and concerns in a timely and professional manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues.
Desired Candidate Profile
- B2/C1 level certification in Spanish language (CEFR).
- 1-3 years of experience in Customer Support role, preferably in an international call center environment.
- Strong communication skills in both written and verbal forms in Spanish language.
- Ability to work flexible shifts including evenings from Monday to Friday (with weekends off) and occasional overtime requirements.
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