Renewal Manager
5 days ago
AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at .Role Overview: We are seeking a highly organized and detail-oriented Renewal Manager to own the end-to-end renewal process for our customers (including over one-third of the Fortune 500). As a Renewal Manager, you will play a pivotal role in ensuring seamless contract renewals, maintaining customer satisfaction, and driving retention. You will collaborate closely with internal teams—Account Executives, Account Directors, Customer Success Managers, Finance—and customers to manage all aspects of the renewal process, from customer communication to finalizing contracts in Salesforce. Key Responsibilities: Renewal Ownership: Manage the renewal lifecycle for AppZen’s customer contracts, ensuring timely and accurate completion. Customer Communication: Act as the primary point of contact for customers during the renewal process, providing clear and professional communication. Quoting and Documentation: Generate and deliver renewal quotes and order forms accurately and in a timely manner. Contract Management: Facilitate the review, negotiation, and execution of renewal contracts, ensuring alignment with customer and company requirements. CRM Management: Accurately update and maintain renewal records in Salesforce, ensuring all information is current and complete. Collaboration: Work closely with Customer Success, Sales, and Finance teams to ensure alignment and smooth execution of renewals. Retention Metrics: Contribute to usage, value, and retention and churn metrics by managing renewals efficiently and identifying opportunities for improvement. Process Optimization: Continuously identify and implement improvements to the renewal process to enhance efficiency and customer satisfaction. Required Experience & Qualifications: 8-10 years of experience in contract management, renewals, or customer-facing roles within a B2B SaaS organization. Proficiency in Salesforce or similar CRM systems; ability to manage and update customer records accurately. Strong organizational skills with the ability to manage multiple renewals simultaneously and meet deadlines across 150-200+ renewals per year. Excellent verbal and written communication skills; ability to convey complex information clearly and professionally. Detail-oriented mindset—the fine print, MSA, contract terms, customer history—with a commitment to accuracy and quality in documentation and communication. Proven ability to build and maintain strong customer relationships. Familiarity with FinTech is a plus. Bachelor’s degree in business, finance, or a related field preferred but not required. Nice-to-have: previous experience using a Customer Success Platform such as Catalyst or Gainsight.
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Renewal Manager
1 week ago
Pune, Maharashtra, India Appzen Full time ₹ 15,00,000 - ₹ 30,00,000 per yearRole Overview:We are seeking a highly organized and detail-oriented Renewal Manager to own the end-to-end renewal process for our customers (including over one-third of the Fortune 500).As a Renewal Manager, you will play a pivotal role in ensuring seamless contract renewals, maintaining customer satisfaction, and driving retention.You will collaborate...
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Renewal Manager
1 week ago
Pune, Maharashtra, India AppZen Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card...
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AVP Renewals
7 days ago
Pune, Maharashtra, India Bajaj Allianz General Insurance Company Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per yearAVP – Renewals (Sales & Sales Support)We are seeking an accomplished AVP – Renewals to lead and optimize our call-center driven renewal operations within the General Insurance vertical. Reporting to senior leadership, you will head a high-performing team focused on maximizing policy renewals, elevating customer experience, and driving revenue growth...
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Senior Renewals Account Manager
6 days ago
pune, India Druva Full timeAbout Druva Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...
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Senior Renewals Account Manager
1 week ago
Pune, Maharashtra, India Druva Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout DruvaDruva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...
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Senior Renewals Account Manager
7 days ago
Pune, Maharashtra, India Druva Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout Druva Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...
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Renewal Specialist
1 week ago
Pune, Maharashtra, India QAD Full time ₹ 40,00,000 - ₹ 80,00,000 per yearOrganization OverviewCompany DescriptionQADis a global leader in cloud-based enterprise solutions, empowering businesses to adapt faster and thrive in an increasingly dynamic, digital world. With a strong focus on innovation and AI-driven insights, QAD is shaping the future of enterprise transformation across industries. We foster a flexible, inclusive...
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Customer Renewal Manager
2 weeks ago
Pune, India Teradata Full timeJob Description Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customersand our customers customersto make better, more confident decisions....
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Renewals Specialist
4 days ago
Pune, Maharashtra, India Cyncly Careers Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRenewals SpecialistLocation: Pune, India (Hybrid)Permanent - Full Time About UsCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional...
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Renewals Specialist
2 weeks ago
Pune, Maharashtra, India Cyncly Full time ₹ 40,00,000 - ₹ 80,00,000 per yearDescriptionRenewals SpecialistLocation: Pune, India (Hybrid)Permanent - Full Time About UsCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect...
