Salesforce CPQ Specialist

4 weeks ago

bangalore, India LexisNexis Full time

Sales Engineering Specialist II

Do you enjoy designing analytic tools and enterprise software solutions for global customers?

Have you experience in working on complex problems?

About our Team

Our team is a dynamic and collaborative group of certified Salesforce Administrators dedicated to excellence. We work closely with Salesforce Developers to deliver the best possible Salesforce CRM experience to our stakeholders and sales professionals at LexisNexis. With diverse backgrounds and expertise, we thrive on innovation and teamwork, working together to tackle challenges and drive success.

About the role

We are looking for an experienced Salesforce Administrator with strong CPQ knowledge for this role. While working predominately in the CPQ space, there will be opportunities to work across teams on various projects. Drawing from their own experience and expertise – and applying Salesforce best practices - the ideal candidate will work with stakeholders to recommend solutions that satisfy complex business requirements.

Responsibilities:

The administrator in this role will be responsible for all Salesforce administration tasks, with a strong focus on CPQ. CPQ certification and 8-10 years’ experience are required for this role.

CPQ

  • CPQ Configuration: Mastery of CPQ configuration is essential. This involves setting up products, pricing rules, discount schedules, product bundles, and product rules within Salesforce CPQ
  • Product Catalog Management: Ability to manage and maintain a comprehensive product catalog within Salesforce CPQ, including adding new products, updating existing ones, and retiring obsolete ones
  • Pricing Strategies: Understanding of pricing strategies and the ability to implement them within Salesforce CPQ. This may include volume-based pricing, tiered pricing, discounting, and dynamic pricing rules
  • Quote Templates: Proficiency in creating and customizing quote templates using Salesforce CPQ's document generation tools, ensuring that quotes are professional, accurate, and aligned with branding guidelines
  • Approval Processes: Knowledge of setting up approval processes for quotes within Salesforce CPQ to ensure that quotes meet the required criteria before they are sent to customers

Other Salesforce Administrator Responsibilities

  • Use tools such as Flow to build automations within Salesforce
  • Apply best practices in overseeing/supporting the day-to-day configuration, maintenance, and improvement of Salesforce, including the creation of custom objects and fields, lightning record pages, custom settings, etc., maintain the Salesforce security model, including roles, profiles, sharing rules, and permission sets
  • Troubleshoot issues as they arise (via internal ticketing system or SFDC Cases)
  • Maintain understanding of basic triggers/Apex code
  • Coordinate with/assist Change Management in developing and sharing communication regarding platform changes
  • Apply business analysis skills and make data-driven recommendations to help improve business processes
  • Possess and maintain a deep understanding of Salesforce products, features, and best practices and use that understanding when responding to business enhancement requests and participate in knowledge share
  • Monitor and update Salesforce data including importing, exporting, and mass updating of data. Implement rules and automation/validation as needed

Required Certifications (required)

  • ADM201
  • CPQ

Additional Certifications (preferred)

  • AI
  • Sales Cloud
  • Copado

About Us

RELX is a global provider of information-based analytics and decision tools for professional and business customers. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs over 33,000 people, of which around 1/4th are technologists.

We want RELX to be a great place to work, where our employees feel valued, have equal opportunities and benefit from pay equality, regardless of their gender, gender identity, national origin, race, ethnicity, religion, sexual orientation, age or disability status. Inclusion and diversity are important to our future. We need the engagement of people from a wide range of backgrounds, experiences and ideas to achieve real innovation for our customers around the world.

About LexisNexis

We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.

Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.

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