Manager - ServiceNow Developer

4 weeks ago

Mumbai, India Piramal Pharma Limited Full time
  • Design and develop customized applications on the ServiceNow platform including workflows, UI actions, UI policies, business rules, client scripts, and data imports.
  • Implement and manage ITSM modules such as Incident, Problem, Change, Request, and CMDB.
  • Work on ServiceNow modules such as ITOM, ITBM, HRSD, SecOps, GRC, or CSM depending on business requirements.
  • Develop and configure ServiceNow Integrations (REST, SOAP, MID Servers) with external systems.
  • Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions.
  • Participate in Agile/Scrum ceremonies and contribute to sprint planning, retrospectives, and demos.
  • Ensure adherence to coding standards, change management, and release processes.
  • Support platform upgrades, patching, and performance tuning.
  • Mentor junior developers and conduct code reviews for quality assurance.
  • Ensure the platform follows best practices for security, performance, and scalability.

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