Senior Information Technology Manager
4 weeks ago
Key Responsibilities:
IT Infrastructure Management:Design, implement, and maintain a robust IT infrastructure aligned with business operations.Manage the configuration, deployment, and maintenance of servers, networks, and storage systems.Ensure high availability, scalability, and security across all IT systems.
Application Administration:Oversee enterprise application management, including installation, upgrades, configuration, and troubleshooting.Facilitate seamless integration of applications with existing systems to enhance performance.Monitor and optimize application performance to meet organizational needs.
End-User Computing (EUC) Support:Manage EUC operations, covering desktops, laptops, mobile devices, and related hardware.Ensure timely resolution of EUC-related incidents and requests.Proactively drive improvements to enhance the end-user experience.
Team Leadership:Lead, mentor, and develop a high-performing team of IT professionals.Conduct regular performance reviews and implement training programs to enhance team skills.Foster a culture of innovation, collaboration, and continuous improvement.
Strategic IT Planning:Align IT infrastructure and application strategies with the company’s business objectives.Develop and manage the IT budget to maximize cost efficiency.Evaluate and recommend emerging technologies for adoption where beneficial
Compliance and Security:Ensure adherence to industry regulations, company policies, and best practices.Implement IT security measures to protect data and systems from threats.
Vendor and Stakeholder Management:Collaborate with vendors for IT equipment, software, and services procurement.Act as the primary point of contact for IT-related discussions with stakeholders.
Skills and Qualifications:
Technical Skills:Proficiency in IT Infrastructure and Application Administration.Expertise in End-User Computing (EUC) and IT Infrastructure domains.Strong knowledge of networking, server administration, virtualization, and cloud technologies.Proficiency in AI frameworks, machine learning tools, and automation technologies.Knowledge of system integration, cloud platforms, and IT architecture.
Soft Skills:Excellent leadership and decision-making abilities.Strong stakeholder management and communication skills.Analytical mindset with a focus on innovation and problem-solving.
Experience and Requirements:Minimum 15 years of experience in IT, specializing in EUC and Infrastructure.Proven track record of managing and delivering IT projects in a global setting.
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