Senior Process Executive-Data

3 weeks ago


hyderabad, India Cognizant Full time

Team Lead|Team Manager - B&L

Qualification :

Graduate (exclusion :

BE,BTech,MCA)

Responsibility :

Business,Customer Minimal Customer interaction under guidance. Understands Domain Process/sub process functions terminologies (such as SOP QC checklists). Project,Process Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases. Handle first level processing of transactions. Adhere to quality requirements achieve targets/volumes in given TAT(Turn around time). Proactively identify issues. Contribute to process improvement initiatives. Identify and report process changes. Adhere to the mandatory industry regulation and compliance requirements for the given process. Knowledge Management. Update Process documentation as appropriate for the process under guidance. Participate in knowledge transfer. People,Team Management. Adhere to org hygiene and compliance needs in terms of. a\Personal Utilization and Time sheet submission. b. Personal and new hire Assimilation. c. Attendance. d. Team Initiatives Collate team performance metrics. Manage break schedule/transport logistics for the team in the absence of his,her supervisor.

Must Have Skills

MS Excel MS Office Customer Service

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : May 09 2024



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