Merlis Hotels Coimbatore | General Manager

9 hours ago

Coimbatore, India Merlis Hotels Coimbatore Full time
We are seeking a

pre-opening General Manager

for a luxury hotel, with proven expertise in managing upscale properties featuring extensive F&B and banqueting facilities.

Merlis Coimbatore

is an elegant new luxury hotel set amidst 4 acres of serene landscapes, ideally located just 2 kilometers from

Coimbatore International Airport . The hotel features 1 50 meticulously designed rooms, including five premium dining outlets , and an array of world-class facilities,

including two grand ballrooms, a spacious banquet lawn, six well equipped meeting rooms.

For relaxation and wellness, guests can enjoy a state-of-the-art

health club featuring a spa, gym, and swimming pool.

Designed with versatility in mind, Merlis Coimbatore is the perfect destination for corporate MICE functions, large weddings, and distinctive residential-style gatherings, that promise an unforgettable experience for every guest.

Duties and responsibilities

Strategic Planning and CoordinationDevelop Pre-Opening Plan: Create a comprehensive pre-opening plan, including timelines, budgets, and milestones.Set Operational Standards: Establish SOPs for all departments.Team Recruitment and Training: Hire key personnel and ensure thorough training programs are implemented for the pre-opening team.Coordinate with Stakeholders: Work closely with owners, developers, contractors, and brand representatives to ensure the property meets brand standards and is completed on time.

Financial ManagementBudget Preparation: Develop pre-opening and operational budgets, including staffing, marketing, and operational costs.Cost Control: Monitor expenses and manage resources to stay within budget.Revenue Planning: Implement strategies for room pricing, F&B sales, and event revenue optimization.

Operational ReadinessFacility Inspection and Handover: Oversee final inspections of the property and ensure all areas meet safety and quality standards.Vendor Management: Source and contract with suppliers for essential goods and services.Licensing and Compliance: Ensure all necessary licenses and permits are in place, including health and safety certifications.

Brand and MarketingBrand Implementation: Ensure the hotel adheres to brand standards and guidelines.Pre-Opening Marketing: Collaborate with the marketing team to plan and execute pre-opening campaigns, including digital and traditional media.Community Engagement: Build relationships with local businesses and the community to establish the hotel’s presence.

Guest ExperienceService Excellence: Develop strategies to deliver exceptional guest experiences from Day 1.Facility Setup: Ensure guest rooms, F&B outlets, and public areas are fully equipped and ready for operation.

Crisis and Risk ManagementContingency Planning: Identify potential risks and create contingency plans to address unexpected challenges.Safety Protocols: Establish safety and emergency procedures for staff and guests.

Leadership and Team BuildingMotivate the Team: Inspire and lead the team to achieve high levels of performance.Foster Culture: Instill a positive and collaborative workplace culture that aligns with the brand’s values.

Post-Opening TransitionPerformance Monitoring: Track key performance indicators (KPIs) to measure the success of the opening.Feedback and Adjustment: Gather guest feedback and implement improvements post-opening.Handover to Operations: Seamlessly transition from pre-opening to regular operations while maintaining quality and service standards.

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