Customer Support Engineer

1 week ago


Vijayawada, India Bayer Full time
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.
Customer Support Engineer
YOUR ROLE AND RESPONSIBILITIES:
To execute Bayer Radiology (devices) and Service initiatives
To implement and help achieve the Bayer Radiology (devices) and Service set objectives and goals
To activate strategies, assist, organize service, Service Marketing and support Product Registration activities in India (This would change as per the location)
Execute an efficient Service support and provide Technical, Operational, Service and Product training to OEMs and customers in India (As per location)
Ensure good communications with Bayer Radiology regional office and countries, OEMs and customers
Support and help resolve problems, update and upgrade customers
Act as Bayer Radiology office’s main contact for any Technical Services requirements
To perform in product’s evaluations, new product releases, product launches and product registration requirements
To assist in distribution management
To attend company held or organized training for the purpose of job updating, upgrading and certification
WHO YOU ARE:
Bachelor’s degree in Electronics or Biomedical Engineering
At least 2-3 years’ experience in medical device business and managing Service for third party distributors
Excellent communication skills; customer focus; ability to deal with ambiguity and conflicts
Strong focus on achievement of goals and ability to work across functions
Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext.
Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”

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