Quality Analyst – Collection
1 week ago
Job description /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Job Description: Responsibilities: Monitor and audit collection calls to ensure compliance with company policies and regulatory guidelines. Evaluate call quality, communication effectiveness, and adherence to scripts/processes. Provide feedback and coaching to collection agents for performance improvement. Identify trends, gaps, and areas of improvement in call handling. Prepare audit reports and share insights with management. Collaborate with the training team to enhance agent performance. Requirements: 1-3 years of experience in call auditing/quality assurance (preferably in collections). Fluency in English & Hindi language is mandatory Strong analytical and listening skills. Familiarity with collection processes and compliance guidelines. Good communication and reporting skills. Proficiency in MS Excel and call monitoring tools.
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Quality Analyst – Collection
7 days ago
Bengaluru, India White Force Full timeJob description /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm;...
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Credit & Collections Analyst
5 days ago
Bengaluru, Karnataka, India Deloitte Consulting Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title: Credit & Collections AnalystLocation: BangaloreExperience: 2 to 8 YearsJob Summary: The Credit & Collections Analyst ensures timely and accurate cash application, collections, and customer account management. The role focuses on payment accuracy, reconciliation, and dispute resolution while supporting month-end closing and compliance.Key...
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Senior collection analyst- b2b
4 weeks ago
Bengaluru, India WNS Full timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative solutions with over 700+ clients across various industries. The company offers a spectrum of transformative solutions...
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Team Lead
1 week ago
Bengaluru, India Paytm Full timeAbout Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology....
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Team Lead
4 days ago
Bengaluru, India Paytm Full timeAbout Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology....
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Quality Analyst
7 days ago
Bengaluru, Karnataka, India Cogent E-Services Full time ₹ 1,06,144 - ₹ 4,00,000 per yearQuality Analyst – Domestic Voice ProcessDepartment: Customer Support / Operations / QualityLocation: Gopalan Millennium TowerGround floor - cogent e services Gopalan Enterprises,ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037Employment Type: Full-time / On-site.Job Summary:We are seeking a detail-oriented and analytical Quality Analyst (QA)...
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Senior Collection Analyst- B2b
4 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative solutions with over 700+ clients across various industries. The company offers a spectrum of transformative solutions...
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Senior Collection Analyst- B2B
4 weeks ago
Bengaluru, India WNS Full timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative solutions with over 700+ clients across various industries. The company offers a spectrum of transformative solutions...
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Senior Collection Analyst- B2B
4 weeks ago
Bengaluru, India WNS Full timeCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative solutions with over 700+ clients across various industries. The company offers a spectrum of transformative solutions...
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Senior collection analyst- b2b
4 weeks ago
Bengaluru, India WNS Full timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative solutions with over 700+ clients across various industries. The company offers a spectrum of transformative solutions...
