Manager, Delivery Management

Description

Q2 is seeking a dynamic and experienced Technical Delivery Manager to join the Leadership Team of the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing and supporting custom code for clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position.

Role Overview:

Q2 is seeking a highly skilled Technical Delivery Manager to join our digital banking division. The ideal candidate will have a strong background in IT, with a minimum of 12 years of hands-on technical experience, including at least 2 years in a managerial capacity leading a team of engineers. The Technical Delivery Manager will play a critical role in overseeing the successful delivery of our digital banking solutions, ensuring alignment with business objectives, and driving continuous improvement in our delivery processes.

Key Responsibilities:

- Lead and manage a team of engineers, providing guidance, mentorship, and technical expertise.

- Collaborate closely with cross-functional teams, including product management, software development, and quality assurance, to ensure timely and high-quality delivery of digital banking solutions.

- Define and implement best practices, standards, and processes for technical delivery, ensuring adherence to industry standards and compliance requirements.

- Monitor project timelines, budgets, and resources, identifying and mitigating risks and ensuring successful project delivery.

- Foster a culture of innovation and continuous improvement within the team, promoting knowledge sharing and collaboration.

- Establish and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to drive alignment and achieve business objectives.

- Stay current with industry trends, emerging technologies, and best practices, providing recommendations and insights to senior leadership.

Prior experience (hands-on experience will be an added advantage) with tools like Bit bucket, Jenkins, SQL, Nomad, Vault, Splunk, JIRA & Salesforce

Qualifications:

- Typically requires Bachelor's degree in computer science, Information Technology and a minimum of 6 years of related experience; or an advanced degree with 4+ years of experience.
Typically requires 1-2 years managing and developing employees with a proven track record of technical leadership and project delivery.

- Minimum of 1-2 years of experience in a managerial role, leading a team of engineers.

- Strong technical background, with expertise in digital banking, software development, and IT infrastructure.

- Excellent communication, leadership, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.

- Strong analytical and problem-solving skills, with a keen attention to detail.

- Proven ability to manage multiple projects and priorities in a fast-paced, dynamic environment.

Same as above.

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

Community Volunteering & Company Philanthropy Programs

Employee Peer Recognition Programs - "You Earned it"

Click to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (). We believe in making an impact-in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.