Senior Cloud Engineer II

About Marriott:

Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.

Role Title: Senior Cloud Engineer II, Edge

Job Responsibilities:

CORE WORK ACTIVITIES

• Participate in security incident response activities, as needed.
• Participate in evaluation, investigation, and testing of new technologies with other teams
• Contributes technical knowledge in the identification and reporting on emerging cyber threats and risks to Edge Products
• Coordinate and report on cyber incidents, as required, and make recommendations for mitigation and remediation
• Provides input to the overall architecture, operational governance model of cloud solutions
• Supports analysis of the current environment to detect critical deficiencies and recommends solutions for improvement
• Consults with project teams to assist in identifying when it is necessary to modify services to accommodate project needs
• Partners with cyber and compliance leadership to help ensure that the Edge products and systems are compliant with all relevant regulations and standards.
• Aids in the development and execution of delivery plans in close coordination with technical and non-technical stakeholders to achieve desired timelines and roadmaps
• Contributes to engineering, oversight, governance, and tactical direction related to the cloud Edge services that are required to enable the delivery of IT services
• Contributes input to the overall architecture, operational governance model
• Researches, participates in designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality within Edge Products and Services
• Assists in the education of internal and external users on the technologies to continually improve the knowledge and skill-base of the organization on how to operate Edge Products and Services
• Participates in the evaluation and selection of Edge products and services
• Contributes to capacity modeling to ensure systems have the necessary space and resources to perform the business strategy and goals.
• Contributes to capability modeling to align systems strategy and planning with business strategy and goals
• Assists in developing test plans, implementation plans, and project timelines for assigned projects
• Participates in Peer Design Reviews and Design Thinking sessions.

Delivering Technology:

• Assists in quantitative and qualitative analyses for service design processes and projects.
• Participates with the Service Delivery and Transition teams in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.
• Coordinates with appropriate IT and vendor relation teams.
• Supports, implements, and promotes standard configuration and change management, processes and practices

IT Governance:

• Follows all defined standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
• Maintains a proper balance between business and operational risk
• Follows the defined project management standards and process
• Aids in the development of test plans, implementation plans, and project timelines for assigned projects

Managing Projects and Priorities:

• Thinks creatively and practically to develop, execute, and implement new project plans.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Plans, develops, implements, and evaluates the quality of operations.

Delivering on the Needs of Key Stakeholders:

• Understands and meets the needs of key stakeholders.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals, budget goals, team goals, etc.

Providing Technical Support and Consultation:

• Provides recommendations to improve the effectiveness of processes and programs.
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees, identifies, and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.
• Performs other reasonable duties as required for this position.

Skill and Experience:

• 6-8+ years' progressive experience in information technology engineering
• 3+ years engineering experience with Edge technology and service platforms, as well as DevOps practices in support of support Edge platforms
• Familiarity with single or multiple CDNs (Akamai, AWS CloudFront, Fastly, Cloudflare)
• Delivery and Security services support
• High level understanding of internet routing concepts and technologies.
• 2+ years' experience in Agile delivery, user-centered design, design thinking, heuristic analysis, and Riskiest Assumption Testing methods
• 2+ years' experience integrating emerging technology business using both on premise and cloud infrastructure preferably in a large, global business

Preferred Qualifications / Experience:

• Strong attention to detail with an ability to operate effectively across competing priorities
• Demonstrated ability to perform independently as a member of a team and through cross functional initiatives.
• Experience in researching emerging technologies and trends, contributing to security standards and implementations
• Excellent verbal and written communication skills
• 2+ years' experience with DevOps practices and implementing SDLC workflows for delivering updates / modifications for Edge platforms