Desktop Support Engineer

2 months ago


Noida Sector, India Tata Consultancy Services Full time
Role: Desktop Support EngineerLocation: NoidaExperience: 3 - 10 YearsJob Description:1. Primary focus on day-to-day operational tickets.2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue management and follow process.5. Analyst will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow-up, should be done according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 6. Supporting Smartphones which include both Android & IOS on the configurations & Troubleshooting.7. ONCALL Support - Analyst/s will be assigned to afterhours ONCALL support on a need basis. The responsibilities are for 24/7 DFS support if required 8. WALKUP CENTER/IT SUPPORT CENTER - A central location for the customer to Walk-in with their issues. Attend to customer and cater to their IT Needs.9. A Team player willing to support other IT Team members on a need basis.10. Standardizing service delivery through creation of knowledgebase and standard operating procedures.11. Partner with cross functional service teams to provide support for critical issues 12. Debug & provide solution to SW & LAB customers needPreferred Qualifications :-

3-5 years - hands on experience on the above mention list of actives-

IT Operations & Support-

Good Windows administration skills-

Unix/Linux system administration which includes Red Hat, Ubuntu & SLED-

Good understanding on networking (LAN/WAN/VLAN) concepts-

VMWARE & Virtualization concepts-

Smart Phones configurations & troubleshooting.-

Multitasking and organization skills-

Strong communication skill
  • IT Desktop Support

    7 months ago


    Noida, India CHCS Services, Inc Full time

    **Skills Required**: Good communication both verbal and written **Qualification / Certifications** **Graduate or diploma holder in any discipline** **Functional Area** Desktop / laptop support **Location** **Noida, in office position** Job description - _Coordination with vendors_ - _Troubleshooting laptop / desktop issues_ - _Software...


  • Noida, India Tata Consultancy Services Full time

    Role: Desktop Support EngineerLocation: NoidaExperience: 3 - 10 YearsJob Description:1. Primary focus on day-to-day operational tickets.2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...


  • noida, India Tata Consultancy Services Full time

    Role: Desktop Support EngineerLocation: NoidaExperience: 3 - 10 YearsJob Description:1. Primary focus on day-to-day operational tickets.2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...


  • noida, India Tata Consultancy Services Full time

    Role: Desktop Support Engineer Location: Noida Experience: 3 - 10 Years Job Description: 1. Primary focus on day-to-day operational tickets. 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...


  • Noida, India Tata Consultancy Services Full time

    Role: Desktop Support EngineerLocation: NoidaExperience: 3 - 10 YearsJob Description:1. Primary focus on day-to-day operational tickets.2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...


  • noida, India Tata Consultancy Services Full time

    Role: Desktop Support Engineer Location: Noida Experience: 3 - 10 Years Job Description: 1. Primary focus on day-to-day operational tickets. 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...


  • Noida, Uttar Pradesh, India ICCS Full time

    Job Title: Desktop SupportLocation: NoidaJob Type: Full-timeAbout ICCS:We are a leading IT solutions provider, and we are seeking a skilled Desktop Support professional to join our team.Key Responsibilities:Provide technical assistance and support to employees with desktop-related issuesInstall, configure, and troubleshoot hardware and software issuesMonitor...

  • Desktop Support

    5 months ago


    Noida, India ICCS Full time

    Position: Desktop Support Location: Noida Experience: 0.6 Months - 3 Years Notice Period: Immediate - 15 Days Roles and Responsibilities Resolve system malfunctions, and provide technical information Installation, configuration Provide technical help Troubleshoot, monitor, and update the internal ticketing system for assigned tickets and...


  • Noida, Uttar Pradesh, India iQor Full time

    Job Summary: A Desktop Support Specialist is responsible for providing technical assistance to end-users regarding desktop hardware, software, and peripherals. They troubleshoot and resolve issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires strong technical knowledge,...


  • Noida, Uttar Pradesh, India iQor Full time

    Job Summary:A Desktop Technician is responsible for providing technical support and assistance to end-users regarding desktop hardware, software, and peripherals. They troubleshoot and resolve issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires strong technical knowledge,...


  • Noida, Uttar Pradesh, India iQor Full time

    Job Summary: A Desktop Support Specialist is responsible for providing technical assistance to end-users regarding desktop hardware, software, and peripherals. They troubleshoot and resolve issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires strong technical knowledge,...


  • Noida, Uttar Pradesh, India ICCS Full time

    Job SummaryWe are seeking a skilled Desktop Support professional to join our team at ICCS. As a Desktop Support Specialist, you will be responsible for resolving system malfunctions, providing technical information, and ensuring the smooth operation of our IT systems.Key Responsibilities Troubleshoot and resolve technical issues with desktop computers,...

  • Desktop Support

    2 months ago


    Noida, Uttar Pradesh, India Paytm Full time

    **IT - Desktop Support - Senior Associate** *** **About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers To merchants, Paytm...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistJob Summary:We are seeking a highly skilled Senior Desktop Engineering Specialist to join our team at NTT DATA Services. The ideal candidate will have a strong background in desktop engineering, with expertise in SCCM/Intune operations, technical engineering, and deployment of security patches, applications,...


  • Noida, Uttar Pradesh, India ICCS Full time

    Job SummaryICCS is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have a strong background in IT and be able to provide technical support for our desktop systems.Key ResponsibilitiesResolve system malfunctions and provide technical information to usersInstall and configure hardware and softwareProvide technical...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistWe are seeking a Senior Desktop Engineering Specialist to support our EPM Desktop Engineering SCCM/Intune operations. The ideal candidate will have 5+ years of relevant experience and a strong understanding of deployment of security patches, applications, and settings using SCCM Configuration Manager.Key...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistReq ID: 301078We are seeking a Senior Desktop Engineering Specialist to join our team at NTT DATA Services. This role is responsible for supporting EPM Desktop Engineering SCCM/Intune operations.The ideal candidate will have 5+ years of relevant experience or equivalent combination of education and work...

  • Cloud Engineer

    1 month ago


    Noida Sector 12, India Tata Consultancy Services Full time

    Job Role :Azure Virtual Desktop SpecialistExperience Required: 8 -10 YrsLocation : NoidaRequired Technical Skill Set :Architect & designing Skills in Azure Virtual Desktop (AVD) Data center Migration Experience. Design, deploy, and maintain Azure Virtual Desktop (AVD) environments in Microsoft AzureManage virtual desktops, pools, connection servers and other...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistWe are seeking a highly skilled Senior Desktop Engineering Specialist to join our team at NTT DATA Services. This role will be responsible for supporting EPM Desktop Engineering SCCM/Intune operations and ensuring the smooth deployment of security patches, applications, and settings.Key...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Job Title: Senior Desktop Engineering ProfessionalJob Summary:We are seeking a highly skilled Senior Desktop Engineering Professional to join our team at NTT DATA. The ideal candidate will have extensive experience in desktop engineering, SCCM, and Intune operations.Key Responsibilities:Technical engineer supporting EPM desktop engineering SCCM/Intune...