Front Desk

2 weeks ago

bangalore, India SATS Ltd. Full time
About SATS INDIA & SFSI
SATS India is a part of SATS Ltd.’s (based in Singapore) venture in India. While SATS Food Solutions India (SFSI) is a subsidiary of SATS India.
SATS is Asia's leading provider of food solutions and gateway services, dedicated to creating long-term value and sustainable outcomes for the communities it serves. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions.
We plan to open our first Central Kitchen in Bengaluru and are in the midst of hiring employees with an aim to build a diverse and inclusive workforce across all levels of our organization.
Fulfilling our purpose to feed and connect communities, SATS is delighting customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. For more information, please visit an organization with a culture of inclusiveness and innovation, we focus on bringing out the best in people by empowering them with technology, skills and opportunities.
Position: Front Desk & Admin Associate
Location: Devanahalli, Bengaluru, Karnataka 560300
About The Role
We are looking for an experienced Front Desk & Admin Associate to lead and manage the front desk operations at SATS Food Solutions India (SFSI)
Key Responsibilities
Handles all customer & guest interactions with the highest level of hospitality and professionalism.
Assists customers in all inquiries in connection with SFSI services, hours of operations, key personnel, directions, etc.
Responds to all customer requests both telephonic and in person in an accurate and timely manner.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Reviewing daily customer or guest arrivals (including VIPs,).
Coordinating with respective departments especially Housekeeping to ensure all guest requests are met.
Assist with all Front Desk & Ad-Hoc administrative activities as and when required.
Provide support to all departments heads as and when required for varied office administrative tasks like hotel bookings, Office visits, reservation of conference room etc.
Receiving, checking and submitting all the invoices like pantry, stationery, fuel and others on time and follow up with finance for payment to the vendors as per the agreement.
Key Requirements
Prior customer service experience, with a minimum of 1 year of experience as a Receptionist preferred
Excellent communication and interpersonal skills, ability to multitask and work well under pressure
Ability to be flexible and adaptive, plus excellent problem-solving skills.
Strong attention to detail and organizational skills.
Proficiency in written and spoken English, knowledge of Kannada languages is a plus.
Prior experience in the hospitality industry is preferred.
6 days working in general shift
Bachelor’s degree

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