Guest Relations Manager

1 week ago

New Delhi, India Radisson Hotel Group Full time

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experienceOur first class Guest Relations Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.As Guest Relations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we doInterested then why not say Yes I Can as we are looking for passionate people just like youKey Responsibilities of the Guest Relations Manager:-Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution-Delivers on plans and objectives where guest relations initiatives & hotel targets are achieved-Manages the guest relations team fostering a culture of growth, development and performance within the department-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working relationships with all key stakeholders -Delivers an effective planned guest engagement programme -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as requiredRequirements of the Guest Relations Manager:-Proven experience in guest relations with excellent problem-solving capabilities-Excellent managerial skills with a hands-on approach and lead-by-example work style-Commitment to exceptional guest service with a passion for the hospitality industry-Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy-Experienced in using IT systems on various platforms-Strong communication skills CAREERSJoin us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at

  • Assistant Manager Guest Relation

    4 weeks ago

    New Delhi, India Hyatt Regency Chennai Full time

    About the CompanyThe Assistant Manager – Guest Relations plays a pivotal role in delivering exceptional, personalized service that enhances guest satisfaction and fosters long-term loyalty. This position supports the Guest Relations Manager in overseeing daily guest experience operations, resolving service challenges, and ensuring consistent delivery of...

  • Assistant Manager Guest Relation

    2 weeks ago

    New Delhi, India Hyatt Regency Chennai Full time

    About the Company TheAssistant Manager – Guest Relationsplays a pivotal role in delivering exceptional, personalized service that enhances guest satisfaction and fosters long-term loyalty. This position supports the Guest Relations Manager in overseeing daily guest experience operations, resolving service challenges, and ensuring consistent delivery of...

  • Guest Relations Executive

    3 weeks ago

    New Delhi, India BuzzStrat Full time

    Company DescriptionWe are into gaming and entertainment.Role DescriptionThis is a full-time role located in Cunningham road, Bengaluru. The Guest Relations Executive will be responsible for managing guest interactions, ensuring positive customer experiences, and addressing inquiries. The role involves overseeing receptionist duties, providing exceptional...

  • Guest Relations Executive

    3 weeks ago

    New Delhi, India Vianaar Homes Full time

    Position: Guest Relations Executive (Operations & Business Development Focus)Overview:We are seeking a dynamic and proactive Guest Relations Executive who combines strong operational expertise with business development acumen . The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth....

  • Assistant Manager Guest Relation

    4 weeks ago

    New Delhi, India Marriott International Full time

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

  • Guest Relations Executive

    4 hours ago

    New Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Delhi / Gurgaon We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at...

  • Guest Relations Executive

    8 hours ago

    New Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Delhi / GurgaonWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

  • Guest Relations Executive

    13 hours ago

    New Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Delhi / GurgaonWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

  • Guest Relations Executive

    2 weeks ago

    New Delhi, India goSTOPS Full time

    Job Title:Guest Relations Executive / Senior Guest Relations Executive Location : GoaWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...

  • Guest Relations Executive

    3 weeks ago

    New Delhi, India Vianaar Homes Full time

    Position:Guest Relations Executive (Operations & Business Development Focus) Overview: We are seeking a dynamic and proactiveGuest Relations Executivewho combinesstrong operational expertisewithbusiness development acumen . The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth....