Guest Relations Executive

2 days ago

New Delhi, India Vianaar Homes Full time

Position:Guest Relations Executive (Operations & Business Development Focus) Overview: We are seeking a dynamic and proactiveGuest Relations Executivewho combinesstrong operational expertisewithbusiness development acumen . The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.Key Responsibilities Operations & Guest Experience Manage day-to-day operations efficiently to ensure seamless guest experiences. Address guest concerns effectively, bothpre-booking and post-booking , ensuring timely resolution and satisfaction. Overseeinventory managementfor all properties, ensuring furnishings, amenities, and supplies are well-stocked. Maintainproperty upkeepstandards, ensuring cleanliness, functionality, and overall aesthetic appeal. Implement and monitorupkeep schedulesand regular property inspections. Supervise and coordinatehousekeeping staff , ensuring quality and efficiency. Ensure consistentquality controlacross guest rooms and common areas. Coordinaterepairs and maintenanceas needed to ensure operational continuity. Business Development & Revenue Initiatives Drivelead generationfor new properties/apartments. Assist inproperty acquisitionsby scouting nearby locations and generating local leads. Supportrevenue-enhancing activities , such as sending promotional emailers, building partnerships (e.g., hospitals, corporates), and developing new guest engagement initiatives. Collaborate with the team to identify new business opportunities and process improvements. Vendor & Staff Coordination Manage and coordinate withsuppliers and vendorsto ensure timely procurement and cost efficiency. Assist instaff training , including hospitality practices such as meal or breakfast preparation support when needed. Qualifications & Skills Bachelor’s degree in Hospitality, Business Administration, or related field. 1–4 years of experience in hospitality operations, guest relations, or property management. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and basic property management systems. A proactive, service-oriented, and ownership-driven attitude.

  • Guest Relations Executive

    2 days ago

    New Delhi, India Vianaar Homes Full time

    Position: Guest Relations Executive (Operations & Business Development Focus)Overview:We are seeking a dynamic and proactive Guest Relations Executive who combines strong operational expertise with business development acumen . The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth....

  • Guest Relations Executive

    6 days ago

    New Delhi, India goSTOPS Full time

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  • Guest Relations Executive

    2 weeks ago

    New Delhi, India goSTOPS Full time

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  • Guest Relations Executive

    1 week ago

    New Delhi, India Samavana Full time

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  • Guest Relations Executive

    3 weeks ago

    New Delhi, India Neoteric Properties Full time

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    2 weeks ago

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