Client Servicing Manager
3 weeks ago
Location: Ahmedabad
Industry: Advertising
Department: Marketing
Responsibilities: As a Manager Client Servicing, incumbent’s primary responsibilities include, but are not limited to:
1. Acting as a liaison between clients and the agency, ensuring effective communication and meeting all client requirements.
2. Cultivating strong relationships with clients, understanding their advertising and communication needs, and ensuring they are met to their satisfaction.
3. Overseeing the agency's accounts across all disciplines and delivering comprehensive solutions.
4. Preparing proposals and quotations for client requirements and effectively coordinating with internal departments to provide holistic solutions within specified deadlines.
5. Striving for first-time accuracy in delivering solutions and maintaining high client satisfaction levels.
6. Retaining clients by ensuring complete satisfaction with their assignments and maintaining detailed records of day-to-day client interactions.
7. Creating monthly reports tailored to each client for the assignments undertaken.
8. Generating additional business from clients by promoting various solutions offered by the agency.
9. Monitoring client billing and ensuring timely payments.
10. Assisting superiors in client management roles and demonstrating a willingness to acquire new skill sets and explore different domains of advertising.
11. Being open to travel outside the city for client meetings and specific assignments as required.
Essential Qualifications:
1. A minimum of 5 years' experience in a similar role.
2. A postgraduate degree in Marketing (MBA preferred)
3. Proven track record with specific success stories.
4. Experience in handling government clients is preferred.
This is a full-time, onsite role based in Ahmedabad.
Email your CV and salary details to Or contact
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