Medical & Aesthetics Counsellor (Dermatology)

4 days ago


Gurgaon, India Satya Aesthetics & Hair Solutions Full time
Satya Aesthetics and Hair Solutions, a beacon of truth in the realm of dermatological care, unwaveringly upholds the principle of satya, meaning truth It has been known for providing innovative treatments and exceptional patient care since its establishment in 2005 under the guidance of Dr. Shaiil Gupta & Dr. Ruchi Agarwal. Our commitment to excellence has led us to deliver international-quality treatments utilizing the latest technological advancements. With over 20 years of experience, Satya has become a trusted name in the fields of skin and hair treatments. At Satya, integrity is embedded in our ethos, and our distinguished doctors, Dr. Shaiil Gupta and Dr. Ruchi Agarwal, epitomizes this commitment. Both highly experienced, they hold MDs in dermatology. Our comprehensive range of medical services caters to diverse skin and hair concerns, with a particular forte in the art of hair transplants

About Job:We are seeking a dynamic and results-driven Medical Counselor with 2 to 5 years of experience in the aesthetics or related industry. The ideal candidate should have a strong background in patient consultations, explaining them procedures in person or over calls and closing the sales. This role requires excellent communication skills, strong ethics and a passion for aesthetics.

Key Responsibilities:

Conduct initial consultations to understand patients' aesthetic goals and concerns.Explain procedures, benefits, risks, and outcomes.Provide personalized treatment plans based on individual needs.Educate patients about pre- and post-treatment care.Distribute educational materials and answer patient questions.Stay updated on advancements in aesthetic and hair transplant treatments.Evaluate medical history and suitability for procedures.Coordinate with medical staff for accurate assessments and recommendations.Schedule procedures and follow-up appointments.Address patient inquiries promptly and professionally.Maintain detailed patient records and treatment plans.Promote clinic services to potential patients.Assist in developing marketing strategies and materials.Meet sales targets by converting inquiries into treatments.Provide exceptional customer service, ensuring a positive experience.Address patient concerns and complaints empathetically.Follow up with patient’s post-treatment to ensure satisfaction.Manage appointment bookings and handle patient correspondence.Ensure compliance with clinic policies and maintain a clean, organized work environment.

Job Requirements:Bachelor’s degree in Nursing, Healthcare, Psychology, Nutrition or a related field.Certification in Aesthetic Medicine or related area is a plusMinimum of 2-3 years of experience in a similar role, preferably in an aesthetic or hair transplant clinic or have direct customer interaction roles at a nutrition based companyProven track record in patient consultations and salesExcellent communication and interpersonal skillStrong sales and negotiation abilities.Detail-oriented with strong organizational skillsEmpathetic and patient-centered approach.Professional appearance and demeanor.Ability to work independently and as part of a team.Strong ethical standards and confidentiality adherence



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