Senior Service Desk Coordinator

About The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and building products...

About The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

Provides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...

Provides leadership and oversight to the Level 2 Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN...

Provides leadership and oversight to the Level 2 Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Provides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...

Interested candidates can drop a note at " ".Work Location: GurgaonWork Timings: 24*7 (Rotational shift)Mode of Work : work from OfficeYrs of experience : 10-12YrsPurpose of PositionLeading and supervising all the internal support for Technology Operations. Ensure operational continuity. As well oversees coordinating, leading, and ensuring internal SLA with...

Interested candidates can drop a note at " ".Work Location: GurgaonWork Timings: 24*7 (Rotational shift)Mode of Work : work from OfficeYrs of experience : 10-12Yr sPurpose of PositionLeading and supervising all the internal support for Technology Operations. Ensure operational continuity. As well oversees coordinating, leading, and ensuring internal SLA...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

We are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...

Interested candidates can drop a note at " radhika.gupta1@teleperformance.com".Work Location: GurgaonWork Timings: 24*7 (Rotational shift)Mode of Work : work from OfficeYrs of experience : 10-12YrsPurpose of PositionLeading and supervising all the internal support for Technology Operations. Ensure operational continuity. As well oversees coordinating,...

Interested candidates can drop a note at " ". Work Location: Gurgaon Work Timings: 24*7 (Rotational shift) Mode of Work : work from Office Yrs of experience : 10-12Yr s Purpose of Position Leading and supervising all the internal support for Technology Operations. Ensure operational continuity. As well oversees coordinating, leading, and ensuring...

Interested candidates can drop a note at " radhika.gupta1@teleperformance.com".Work Location: GurgaonWork Timings: 24*7 (Rotational shift)Mode of Work : work from OfficeYrs of experience : 10-12YrsPurpose of PositionLeading and supervising all the internal support for Technology Operations. Ensure operational continuity. As well oversees coordinating,...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools,...