Store Manager

3 weeks ago

Jaipur, India KGK Group Full time

Job Summary:

We are looking for a dynamic Store Manager to play a pivotal role in steering the store towards sales excellence, exceptional customer experiences, and seamless operations. This position offers an exciting opportunity to lead a dynamic team in a premium jewellery retail environment, foster client relationships, and contribute directly to the stores growth and brand prestige.

POSITION TITLE: Store Manager

DEPARTMENT: Sales and Operation

LOCATION: Jaipur, Civil Lines

KEY RESPONSIBILITIES

  • Leadership skills
  • Strong interpersonal and communication skills
  • Administering complete retail store operations including Business Development, Merchandising, Customer Support and Team Management for achievement of assigned targets.
  • Ensures that the team is trained on product and selling skills.
  • Creating and introducing in- store customer awareness and feedback forms with most useful results.
  • Guide the sales staff in terms of product displays, product highlight areas positioning posters, layouts plan etc.
  • Handling and swiftly resolving customer complaints in a professional and effective manner.
  • Provide information about the schemes and offers to the staff and solving problems which the staff is not able to handle.
  • Responsible for inventory control including the facilities of monthly stock takes, ensuring that errors are accounted for and corrective action are set in place to prevent it in the future.
  • Achieve the weekly and monthly target
  • Responsibility for offline sales & event coordination
  • Identify the potential business houses, corporates and customers to organize the promotional events.
  • Plan and manage various jewellery exhibitions and sales.
  • Self-motivated, proactive and detailed oriented
  • Passionate about jewellery, fashion and empowering women
  • Ensure all inventory and logistics for events are handled efficiently, including transportation, security and documentation.
  • Set up and organize displays to showcase the collections in an elegant and appealing manner.
  • Engage with customers during events to educate them about the jewelry, collections, and the benefits of lab-grown diamonds and colorstones.
  • Hands-on experience in organizing or participating in sales events, pop-up shows, or exhibitions.

QUALIFICATION

Graduate/ Post Graduate

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