Head of Operations | SaaS | Bangalore
3 weeks ago
Lead, scale, and mature our back-office and BPO operations. Build a team with world class operational excellence About Our Client Our client is a Series A-funded SaaS company focused on serving enterprise accounts in the US market. They are backed by marquee investors and led by founders with strong pedigree background. Job Description Lead and manage end-to-end back-office operations, ensuring predictable and high-quality execution. Build, implement, and enforce standardized workflows, SOPs, and QA frameworks for consistent delivery. Partner with Product and Engineering to scope, prioritize, and deploy features that improve operational throughput. Oversee and manage vendor and BPO relationships, ensuring adherence to SLAs, KPIs, and quality expectations through structured governance. Establish and monitor benchmarks for speed, accuracy, productivity, and cost efficiency, driving continuous improvement. Collaborate closely with Product, QA, CS, and Business teams to ensure alignment, fast issue resolution, and smooth execution across workflows. Maintain compliance with quality and process standards, proactively identifying risks, gaps, and operational bottlenecks. Foster a culture of ownership, accountability, and operational excellence across internal and external teams. The Successful Applicant A successful Head of Operations should have: Proven expertise in managing operations within the SaaS ecosystem. Strong analytical and problem-solving skills. Ability to develop and implement operational strategies effectively. Excellent leadership and team management abilities. Thorough knowledge of industry regulations and compliance standards. Proficiency in using operational tools and software.
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Saas Executive
1 week ago
Bengaluru, India Client of Nkrafterz Full time**Responsibilities**: - Set sales goals, compare performance to goals, and adjust goals as needed. - Assess current team processes and procedures, identify opportunities for improvement, and implement them. - Develop individual quotas and assign territories for team members - Provide detailed and accurate sales forecasts - Coach, mentor, and provide...
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Bengaluru, India Michael Page Full timeThis is a 5 day WFO opportunityCandidate should come from a SaaS product backgroundAbout Our ClientOur client is a bootstrapped and profitable SaaS product organization headquartered in Bangalore, with operations spanning India, Southeast Asia, and the Middle EastJob DescriptionYou will lead and manage the entire post-go-live customer experience and account...
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Bengaluru, India Michael Page Full timeThis is a 5 day WFO opportunity Candidate should come from a SaaS product background About Our Client Our client is a bootstrapped and profitable SaaS product organization headquartered in Bangalore, with operations spanning India, Southeast Asia, and the Middle East Job Description You will lead and manage the entire post-go-live customer experience and...
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Head of Operations
5 days ago
Bengaluru, Karnataka, India UES ABROAD Full timeOperations Head – UES Abroad (Bangalore)Location: Bangalore, IndiaEmployment type: Full-timeSeniority level: Mid-Senior / Head of DepartmentSalary range: ₹6,00,000 – ₹9,60,000 per annum (fixed CTC; negotiable for exceptional profiles)About UES AbroadUES Abroad is a professional overseas education consultancy supporting students in securing admissions...
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Project Management | Operations Head | Bangalore
2 weeks ago
Bengaluru, India Colliers Full timeJob DescriptionThe Operations Head will be part of the Colliers Project Management team, and responsible for managing operations in Bangalore and at a later stage South India. This role requires a hands-on approach and deep engagement with Colliers Project teams, Clients, and stakeholders at every stage of the project's lifecycle. To summarize: Regular...
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Product Sales/saas Sales
2 weeks ago
Bengaluru, Karnataka, India HyringNinja Full timeWe are looking for Account Executive/Sr. Cloud sales for Bangalore. Experience required: 3 to 7years **Key Responsibilities**: - Prospecting the Indian geography for potential clients - Targeting enterprises through outbound sales strategies - Reaching out to CTO, CIO, VP Engineering, IT heads, CISO, and Head of DevOps for potential opportunities -...
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Head of Operations
7 days ago
Bengaluru, Karnataka, India Zepcruit Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThis role is for one of Zepcruit's clients.Job Description – Head Of OperationsPosition: Operations ManagerLocation: BangaloreExperience Required: 10–12 YearsPreferred Qualification: B.E/B.Tech + MBA from Tier-1 Institutes (IIT/IIM/XLRI/ISB/NITIE or equivalent)________________________________________Role OverviewThe Head of Operations will be responsible...
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Head of Digital Marketing
4 weeks ago
Bengaluru, India Calpion Inc. Full timeJob Title: Head of Digital Marketing (Director/ VP) Location: Bangalore, India (Work from Office) Reporting To: Chief Executive Officer (CEO) Experience Required: 10+ years in digital marketing with leadership experience Employment Type: Full-Time, Permanent Company Overview: We are a leading ITES company offering SaaS-based products and comprehensive...
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Head of Digital Marketing
4 weeks ago
Bengaluru, India Calpion Inc. Full timeJob Title: Head of Digital Marketing (Director/ VP) Location: Bangalore, India (Work from Office) Reporting To: Chief Executive Officer (CEO) Experience Required: 10+ years in digital marketing with leadership experience Employment Type: Full-Time, Permanent Company Overview: We are a leading ITES company offering SaaS-based products and comprehensive...
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Group Head
1 week ago
Bengaluru, Karnataka, India Toyota Kirloskar Motor Limited,Bangalore Full time US$ 6,00,000 - US$ 24,00,000 per yearCompany DescriptionToyota Kirloskar Motor Limited, located in Bengaluru (Bangalore), Karnataka, India, is a prominent player in the electrical and electronic manufacturing industry. The company is committed to technological innovation and excellence, with its operations based in a strategically located facility in Bengaluru. Toyota Kirloskar Motor Limited...