Customer Support Executive
3 weeks ago
Role DescriptionThis is a full-time on-site role for a Customer Support Executive at DataSkate in Hyderabad. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, delivering top-notch customer service, and providing technical support to clients on-site.
Job Title: Customer ExecutiveLocation: HyderabadEmployment Type: Full TimeJob SummaryWe are looking for a dynamic and customer-focused professional to join our team as a customer executive. The ideal candidate will be responsible for managing customer queries, resolving issues efficiently, and ensuring customer satisfaction through effective communication and escalate management.Key ResponsibilitiesCustomer Query Management:Handle and resolve customer queries over the call.Maintain a professional demeanor and ensure a positive customer experience.Admin Portal Management:Access and utilize the admin portal to manage query resolutions effectively.Ensure accurate and timely updates on customer issues.Escalation Management:Escalate complex queries to the L2 level as necessary.Manage resolutions within the agreed Service Level Agreements (SLAs).Collaboration and Coordination:Work collaboratively with internal teams to resolve queries as per the agreed timelines.Ensure seamless communication with all stakeholders during the resolution process.Required Skills and QualificationsCommunication Skills:Excellent verbal and written communication skills.Strong ability to convince and engage with customers.Problem-Solving Abilities:Sensible and thoughtful approach to handling customer queries.Ability to manage escalations efficiently and provide resolutions promptly.Technical Proficiency:Experience with platforms like Zendesk, Zoho Desk, Freshworks, or similar tools.Basic technical understanding to utilize customer service tools effectively.Customer Service Expertise:Proven experience in handling customer escalations and resolving queries professionally.Ability to build and maintain positive relationships with customers.Preferred QualificationsPrior experience in a similar role is an advantage.Familiarity with SLA management and escalation processes.
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Customer Support Executive
2 weeks ago
Hyderabad, India Iksha Support Srevices Full timeWe have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Support (Semi - Inbound). Experience: 3- 5 years Job Location: Hyderabad Skill: Customer service skills **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Support Executive (US Shift) Pay range : 3L to 5L per...
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Customer Support Executive
1 week ago
Hyderabad, India CLINTS LLP Full timeJob_ Customer Support Executive _Hyderabad Designation: Customer Support Executive **Job Type**: Permanent No of Vacancies: 08 Educational qualification: Any Qualification Experience: 0 - 10 Years [Fresher also okay] **Salary**: Depending on experience Languages: English, Hindi and any other Languages. Working Days: 6 Days **Requirements**: **Key...
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Customer Support Executive
3 weeks ago
Hyderabad, India DataSkate Full timeCompany Description DataSkate is a leading data integration solutions provider based in Hyderabad. Specializing in MuleSoft integration, we help businesses unlock the full potential of their data to drive digital transformation. Our tailored solutions cover cloud integration, API management, workflow automation, and analytics integration, ensuring seamless...
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Customer Support Executive
3 weeks ago
Hyderabad, India DataSkate Full timeCompany DescriptionDataSkate is a leading data integration solutions provider based in Hyderabad. Specializing in MuleSoft integration, we help businesses unlock the full potential of their data to drive digital transformation. Our tailored solutions cover cloud integration, API management, workflow automation, and analytics integration, ensuring seamless...
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Customer Support Executive
3 weeks ago
Hyderabad, India DataSkate Full timeCompany DescriptionDataSkate is a leading data integration solutions provider based in Hyderabad. Specializing in MuleSoft integration, we help businesses unlock the full potential of their data to drive digital transformation. Our tailored solutions cover cloud integration, API management, workflow automation, and analytics integration, ensuring seamless...
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Customer Support Executive
2 weeks ago
Hyderabad, India Jioreskincare Full timeA job role of typical customer support executive in order to guide and address customer's queries. **Job Types**: Part-time, Fresher **Salary**: ₹5,000.00 - ₹8,000.00 per month Schedule: - Flexible shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...
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Customer Support Executive
1 week ago
Hyderabad, India Gravity Cybertech Private Limited Full time**Location**:Hyderabad **Notice Period**: Immediate to 7 days **Employment Type**: Permanent **Minimum work experience**:1 to 6 years **Summary**: Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries. Must be willing to work...
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Customer Support Executive
4 months ago
Hyderabad, Telangana, India CENTSTONE SERVICES LLC Full time**Job Title: Customer Support Executive** **Location: Hyderabad** **Type: Full-time, On-site** **Domain: Consumer Electronics or Similar** **Experience: 2+ years** **Job Summary**: **We are seeking a customer-focused Customer Support Executive to join our team. You'll provide exceptional support to customers, resolve issues, and contribute to customer...
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Customer Support Executive
4 days ago
Hyderabad, Telangana, India PS COLLABORATIONS Full time**Role Overview** **Position**: Customer Support Executive **Type**: Full-Time, On-Site **Location**: Hyderabad, India The Customer Support Executive will play a critical role in delivering exceptional support and ensuring customer satisfaction. The role involves addressing inquiries, troubleshooting technical issues, and providing comprehensive online and...
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Customer Support Executive
7 months ago
Hyderabad, India Bluboy Entertainments Pvt Ltd Full time**Job Title** - Customer Support Executive **Location** - Hyderabad **Description** - We are looking for people with good communication skills and patient listeners who can deal with various customer support tasks such as providing basic/advanced information about our App and Games as well as understanding and helping to resolve various common and uncommon...
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Customer Support Executive
6 days ago
Hyderabad, India Digile Full timeRole: Customer support executiveQualification: Any graduateExperience: 0-2 yearsResponsibilitiesMonitor and respond to tickets received on the customer support dashboardEnsure ticket responses abide by agreed-upon SLAsDevelop and maintain a repository for most FAQs and implement the sameCommunicate with the team for any bugs and issues identified through...
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Customer Support Executive
6 days ago
Hyderabad, India Digile Full timeRole: Customer support executiveQualification: Any graduateExperience: 0-2 yearsResponsibilitiesMonitor and respond to tickets received on the customer support dashboardEnsure ticket responses abide by agreed-upon SLAsDevelop and maintain a repository for most FAQs and implement the sameCommunicate with the team for any bugs and issues identified through...
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Customer Support Executive
5 days ago
Hyderabad, India Digile Full timeRole : Customer support executive Qualification : Any graduate Experience : 0-2 years Responsibilities Monitor and respond to tickets received on the customer support dashboard Ensure ticket responses abide by agreed-upon SLAs Develop and maintain a repository for most FAQs and implement the same Communicate with the team for any bugs and issues identified...
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Customer Support Executive
4 days ago
Hyderabad, India vagarious solutions pvt.ltd Full timeWe are hiring for Customer Support Executive Qualification: Graduation Hiring for females For freshers 12k For Experience in to voice process 15k to 18k Need to have good communication skills HINDI,ENGLISH ,TELUGU Location: Chandhanagar, Hyderabad. Work from office **Job Type**: Fresher **Salary**: ₹16,000.00 per month Schedule: - Day...
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Customer Support Executive
7 months ago
Hyderabad, Telangana, India III Consulting Pvt. Ltd. Full time**Customer Support Executive (1 - 3 Years)** **Who We Are Looking For** A highly enthusiastic team member who believes the only way to build a sustainable brand is to have the customer at the centre of its universe. Ideally, we are looking for someone with excellent communication skills, knowledge in customer service practices and a passion for delighting...
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Customer Support Executive
3 days ago
Hyderabad, India vagarious solutions pvt.ltd Full timeWe are hiring for Customer Support Executive Need to have min 6 months of experience in voice process Need to have good communication Telugu, Hindi Work from office Location: Film Nagar, Hyderabad. **Job Type**: Fresher **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Hyderabad -...
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Customer Support Executive
2 weeks ago
Hyderabad, Telangana, India HRH Next Services Pvt.Ltd Full timeGREETINGS FROM HRH NEXT SERVICES!!!! We are HIRING for *Customer Support Executive * No. of vacancies : 100 (Work From office) Job Role : Customer Support Executive Work Location : Abids Language : Tamil, Kannada Voice process , Shift : Rotational shifts Salary : - 15,000 to 16,000 Qualification : Graduation Eligibility : Both Eligible (Fresher or...
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Customer Support Executive
7 months ago
Hyderabad, India Prominent Scientific Private Limited Full timeOur Customer Servicedepartment is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee’s work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding...
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DataSkate | Customer Support Executive
3 weeks ago
hyderabad, India DataSkate Full timeCompany DescriptionDataSkate is a leading data integration solutions provider based in Hyderabad. Specializing in MuleSoft integration, we help businesses unlock the full potential of their data to drive digital transformation. Our tailored solutions cover cloud integration, API management, workflow automation, and analytics integration, ensuring seamless...
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Customer Support Executive
3 months ago
Hyderabad, Telangana, India OMH HealthEdge Holdings Full timeOmega Healthcare Management Services Private LimitedtelanganaPosted On - 08 Oct 2024 - Required Experience - 1 - 3 Years Basic SectionNo. Of Openings 40 Grade 1B Designation CUSTOMER SUPPORT EXECUTIVE Closing Date 22 Oct 2024 - OrganisationalCountry IN State TELANGANA City HYDERABAD Location Hyderabad II - SkillsSkill CUSTOMER SUPPORT VENDOR...