SAP SD/CS Functional Consultant

2 weeks ago


Delhi, India DigitalRecruiter™ App Full time
We are seeking a highly skilled

SAP SD/CS Functional Consultant

to join our team. The ideal candidate will have extensive experience in SAP Sales and Distribution (SD) and Customer Service (CS) modules, with a strong understanding of end-to-end business processes. They will play a crucial role in implementing, customizing, and supporting SAP solutions to meet business requirements effectively.Responsibilities:SAP Implementation and Customization:Participate in full lifecycle SAP implementation projects, from gathering business requirements to post-implementation support.Customize and configure SAP SD/CS modules to align with business processes and requirements.Ensure seamless integration of SAP SD/CS with other modules and third-party systems as needed.Business Process Analysis:Analyze business processes and recommend SAP solutions to optimize efficiency and productivity.Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.Order to Cash Cycle Management:Manage the end-to-end Order to Cash (O2C) process, including order processing, delivery, billing, and revenue recognition.Configure pricing procedures, billing plans, and customer master data to support O2C activities effectively.Customer Service Management:Configure SAP CS module functionalities such as service contracts, service orders, and service confirmations.Ensure smooth handling of customer inquiries, complaints, and service requests through SAP CS.Technical Expertise:Utilize ABAP development skills for report and Smart Form development.Implement and troubleshoot User Exits, BADI, BAPI, and other enhancement techniques.Perform ABAP debugging, interface development, and workflow configuration as needed.Testing and Support:Conduct unit testing, integration testing, and end-to-end testing to validate SAP configurations and customizations.Provide post-implementation support, including resolving production issues, troubleshooting bugs, and ensuring SLA adherence.Stakeholder Communication:Maintain clear and effective communication with internal stakeholders, including business users, IT teams, and management.Collaborate with external stakeholders such as SAP consultants and vendors to achieve project objectives.Continuous Improvement:Stay updated with SAP best practices, industry trends, and new functionalities to propose continuous improvements.Identify opportunities for automation, process optimization, and standardization within SAP SD/CS modules.Qualifications:Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.5+ years of experience as an SAP SD/CS Functional Consultant, with at least 2 full lifecycle implementations.Proficiency in SAP SD/CS configuration, including Order Management, Pricing, Billing, and Service Management.Hands-on experience with SAP S/4HANA is preferred.Strong understanding of SAP integration with other modules such as MM, WM, and Finance.Excellent problem-solving skills and ability to troubleshoot complex technical issues.Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.SAP certification in Sales and Distribution or Customer Service is a plus.


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