Client Servicing Executive

2 months ago

mumbai, India Acture Media Full time
Job Description
As a Client Servicing Executive, you should have excellent communication skills and strong listening skills. Also, you should be able to display calm composure at all times. Moreover, you should provide guidance and support to team members as and when required. Also, you should be able to fulfill monthly/yearly revenue and departmental targets.
To perform in this job role, you should have good analytical skills and problem-solving abilities. Furthermore, you should be highly motivated and able to work in a team as well as independently. Your ability to provide in-depth knowledge of the company’s products and services will be beneficial.
Job Responsibilities
Understanding the client’s business model
Knowing the marketplace and factors affecting sales
Advertising techniques from creative, research, and media outreach
Understanding the needs of the client while being driven by a complex timeline of tasks
Stress management, organizational skills, collaboration, and teamwork
Effective utilization of the resources and proactive approach
Briefing the copy and the creative department and formulating marketing strategies
Liaising with, and acting as the link between, the client and the advertising agency and ensuring that the communication flows effectively
Overseeing the status of advertising campaigns
Presenting campaign plans to clients for approval or modification
Meeting deadlines and prioritizing tasks
Handling budgets and managing campaign costs;
Writing reports, keeping records and financial details
Helping to secure new business
Handling the profitability of accounts
Gaining, maintaining familiarity with, and keeping up with changes in the nature of clients' products, business culture, and competition
Monitoring the effectiveness of campaigns
Job Requirements
Bachelor’s degree in Business Administration, Business Management, or a related field
2 to 3 Years experience as a Client Servicing Executive or a Client Service Representative
Excellent communication and interpersonal skills
Good time management and organizational skills
Strong analytical and problem-solving skills

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