RevOps Specialist

TechnoMile is seeking aRevOps Specialist to join our expanding Customer Success organization. The RevOps Specialist is a critical business partner within TechnoMile responsible fordriving on-time renewals and maximizing an effective renewal rate.

The day-to-day: 

Manage the end-to-end renewal process for TechnoMile’s GovSearch customers Develop a playbook for renewal engagement and maximizing revenue retention Identify, track, and report on churn, downsells and growth trends and regularly communicate results to cross functional leaders  Identify customers with renewal dates within 90 days and develop personalized renewal plans and campaigns Manage the auto-renewal process and workflow for customers on auto-renewal agreements Build and maintain reports for key metrics such as renewal revenue, bookings, retention rate, and overall customer health Execute targeted strategies to maximize customer retention during the renewal period

Who you are:

You will have at least 3+ years of experience in revenue operations or a renewals role  Excellent communication and presentation skills Detail-oriented with the ability to manage multiple renewals simultaneously Ability to build trust and support within other departments at TechnoMile Salesforce experience and knowledge of enterprise SaaS tools SaaS and B2B experience preferred

Who we are:

TechnoMile provides transformative, AI-enabled cloud solutions that empower GovCon, aerospace and defense, and other types of companies doing business with the government to modernize their operations. Our SaaS products enable clients to optimize their business development and sales processes, streamline and de-risk contract management, and unlock the value of public and private data to gain an information advantage. Over 200 companies rely on TechnoMile, including more than half of both the top 10 federal defense contractors and the top 10 IT government contractors.

We are hungry, humble, and smart. At TechnoMile, we’re lifelong learners and foster an environment of growth, from onboarding, through continuous education, as well as with tuition reimbursement programs to help you advance your career. We love a challenge and driving innovation. We think creatively, devise new approaches to solve problems, and seek to deliver solutions and insights that others cannot. We are flexible. At TechnoMile, we offer remote, hybrid, and in-office options for employees to do their best work. We are one global team. From Tysons Corner, to Texas, to Nagpur India, you’ll find TechnoMile employees across the globe, united in our collective mission of delivering transformative solutions that elevate the performance of companies doing business with the government.

TechnoMile is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

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