GAIN - Central IT - Cloud Administrator

Job Title:    Cloud Administrator  Location:    Mumbai  Reports to:    IT Operations Manager  Direct Reports:    N/A  Primary Purpose   To ensure the effective administration, performance, and availability of the organisation’s cloud infrastructure and services. The Cloud Administrator is responsible for managing, securing, and optimising cloud-based systems across multiple platforms (e.g. AWS, Azure, GCP), ensuring compliance, reliability, and scalability in line with business needs.  Main Responsibilities:   Cloud Infrastructure Management   Manage the deployment, configuration, and maintenance of cloud resources including virtual machines, databases, networks, and storage.  Monitor and maintain cloud environments to ensure optimal performance, cost efficiency, and scalability.  Implement and maintain backup and disaster recovery strategies across all cloud systems.  Security and Compliance   Implement and enforce cloud security policies, access controls, and identity management using IAM tools.  Conduct regular security audits and ensure compliance with internal policies and industry standards (e.g., ISO 27001, GDPR).  Collaborate with Information Security teams to manage encryption, data protection, and security incident response.  Automation and Optimisation   Leverage automation tools (e.g., Terraform, Ansible, CloudFormation) to streamline deployment, configuration, and maintenance processes.  Monitor cloud usage and spending, identifying opportunities for optimisation and cost reduction.  Maintain documentation and version control for all cloud configurations and infrastructure as code (IaC) artefacts.  Monitoring and Troubleshooting   Configure and manage cloud monitoring tools (e.g., CloudWatch, Azure Monitor, or equivalent).  Proactively identify and resolve performance, connectivity, or configuration issues.  Establish alerting mechanisms and incident management workflows for cloud operations.  Collaboration and Support   Work closely with IT Operations, DevOps, and Application Development teams to support infrastructure needs.  Provide technical support, guidance, and training to internal teams on cloud technologies and best practices.  Assist in cloud project planning and the continuous improvement of cloud operations processes.  Process, Quality and Information Security   Manage your own workloads and ensure all committed work is completed within the iteration as per the item’s definition of done  Ensure all Work Items have appropriate test coverage and that it is integrated into the release process. Provide expertise for the team to achieve a higher level of test and code deployment automation.  Attend CAB meetings as necessary and follow Gain’s Change and Release process for Deployments.  Adopt and enhance CI/CD processes tooling for automated deployments of both infrastructure and applications.   Adhere to all Information Security policies as necessary implementing security by design in all developments  Collaborate with the development and software support teams to communicate infrastructure requirements.  Professional skills/ experience:   Strong experience with public cloud platforms (AWS, Azure, GCP).  Knowledge of networking, storage, and virtualisation concepts.  Experience with Infrastructure as Code (Terraform, CloudFormation) and automation tools.  Familiarity with monitoring and logging solutions (Datadog, Prometheus, CloudWatch).  Experience managing cloud security configurations, IAM policies, and compliance standards.  Scripting experience (Python, Bash, or PowerShell) desirable.  Understanding of containerisation and orchestration (Docker, Kubernetes) preferred.  Personal Qualities   Problem solver.  Great with people, can build trust and rapport across the entire organization.  Good communicator with clients and internally.  Team Player commitment and flexible.  Ability to prioritise and quickly resolve issues.  Attention to detail.