Front Office Executive

3 weeks ago

Nagercoil, India Tony Chapal Full time

Role Overview

The Front Office Executive is the first point of contact for visitors, and vendors. The role involves handling patient queries, managing appointments, maintaining records, and ensuring smooth front desk operations while upholding the hospital's service standards.

Key Responsibilities

Client Interaction & Customer Service

  • Greet visitors with courtesy and professionalism.
  • Provide accurate information regarding hospital services, doctors' schedules, and procedures.
  • Guide patients and attendants to the appropriate departments.
  • Handle patient complaints or queries promptly and escalate to higher authorities if required.

Appointment & Registration Management

  • Schedule, confirm, and reschedule patient appointments.
  • Register new patients and update existing patient details in the hospital system.
  • Maintain proper documentation.
  • Coordinate with doctors and nurses to manage patient flow efficiently.

Front Desk Operations

  • Answer phone calls and emails in a professional manner.
  • Maintain the reception area's cleanliness and ensure a welcoming environment.
  • Manage visitor entries and ensure adherence to hospital policies.
  • Handle courier, mail, and external communication.

Billing & Records Management

  • Coordinate with billing staff for cash, card, or insurance-related transactions.
  • Maintain accurate patient records and ensure confidentiality of medical information.
  • Support in generating daily/weekly/monthly reports related to front desk operations.

Coordination & Administration

  • Assist in handling emergencies by directing patients to the right medical team.
  • Support in hospital events, awareness programs, and health camps when required.
  • Follow standard operating procedures (SOPs) and compliance guidelines.

Skills & Competencies Required

  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office / hospital management software.
  • Ability to multitask and remain calm under pressure.
  • Strong organizational and time management skills.
  • Minimum 1 year experience required and good enthusiastic freshers also welcome

Job Type: Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Experience:

  • atleast 1: 1 year (Required)

Work Location: In person

  • Front Office Executive

    1 day ago

    Nagercoil, India Rightzone Resource Solutions Pvt Ltd Full time

    Front office Executive Locatiion : Nagercoil Qualification : Bachelor degree or Master degree EXperience : 0-1 yr Salary -10k -14k **Salary**: ₹10,000.00 - ₹14,000.00 per month Ability to commute/relocate: - Nagercoil, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Front Office Executive

    2 weeks ago

    Nagercoil, Tamil Nadu, India Hyfy neurons Full time ₹ 96,000 - ₹ 1,08,000 per year

    Role : Front Office ExecutiveQualification : Any degreeSalary : 8000 to 9000 per month + 100 dailyGender : FemaleAge : Up to 30Skills : Good communicationLocation : Nagercoil, Tamil NaduContact : Mail-id : Job Types: Full-time, Permanent, FresherPay: ₹8, ₹9,000.00 per monthWork Location: In person

  • Front Office Executive

    3 weeks ago

    Nagercoil, India Hyfy neurons Full time

    Role : Front Office Executive Qualification : Any degree Salary : 8000 to 9000 per month + 100 daily Gender : Female Age : Up to 30 Skills : Good communication Location : Nagercoil, Tamil Nadu Contact : Mail-id : Job Types: Full-time, Permanent, Fresher Pay: ₹8, ₹9,000.00 per month Work Location: In person

  • Front Office Executive

    2 weeks ago

    Nagercoil, Tamil Nadu, India Tony Chapal Full time ₹ 1,92,000 - ₹ 2,56,000 per year

    Role OverviewThe Front Office Executive is the first point of contact for visitors, and vendors. The role involves handling patient queries, managing appointments, maintaining records, and ensuring smooth front desk operations while upholding the hospital's service standards.Key ResponsibilitiesClient Interaction & Customer ServiceGreet visitors with...

  • Front Office Executive

    4 weeks ago

    Nagercoil, Tamil Nadu, India Iswarya Health Pvt Ltd Full time

    Qualification Any degree Experience Minimum 1 years as front desk or Receptionist Work Location Kharghar Navi Mumbai Maharashtra Looking for immediate Joiners Roles and Responsibilities Managing the reception area ensuring the office is tidy and greeting visitors Answering the calls taking messages and redirecting calls to...

  • Front Desk Receptionist

    1 day ago

    Nagercoil, India Advanced Grohair & Gloskin clinic Full time

    **Position Overview**: The Aesthetic Clinic Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring a welcoming environment that reflects the clinic's standards. **Key...

  • Front Desk Receptionist

    2 weeks ago

    Nagercoil, India FOISYS Full time

    Responsibilities - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...

  • Front Office/billing

    4 weeks ago

    Nagercoil, Tamil Nadu, India John Gastro Hospital Full time

    Directs and coordinates the activities of the front desk registrations patients and telephone areas Should Solve queries of the patients then and there Audits the patient bill record before generating final bill Should have minimum 2 to 4 years of OP and IP billing experience in Hospital Free staff Accommodation will be provided if required ...

  • Customer Service/front End Supervisor

    2 weeks ago

    Nagercoil, India Hindustan HR Full time

    **We are Hiring!!!** **Service Front End Officer** Qualification : Any Degree Must have computer knowledge Salary : 12k - 18k Location : Nagercoil Contact : 7397623270 **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift Work Location: In person

  • High Salary Front Office Receptionist

    4 weeks ago

    Nagercoil, Tamil Nadu, India Tfams digital Full time

    This role is for someone who is good with people follows up properly and helps clients feel cared for from enquiry to regular sessions You will also be responsible for maintaining basic client records and supporting our team with simple marketing activities Responsibilities Answer incoming enquiries via phone and WhatsApp Explain...