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Turkish Customer Support

1 month ago

remote, India Smart-Recruitments Full time
Job Description

Remote Work in Lisbon - Equipment provided

Role Description

This is a full-time role for a Turkish support specialist with emphasis on providing support services to clients in  Türkiye . You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Turkish via phone, email, and chat, and document customer interactions and feedback.

Qualifications

  • Fluency in Turkish
  • Customer service experience with excellent verbal and written communication skills
  • Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment
  • Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner
  • Demonstrated ability to be a team player, adaptable, and flexible
  • Prior experience using CRM software and other support tools is a plus

Offer:

  • Competitive salary and remuneration system (incl. meal allowance):
  • Full-time position
  • Private health insurance
  • 22 days paid vacation per year

Additionally for candidates from abroad:

  • Airport pick-up and administrative support for your integration in Portugal
  • Airline ticket purchased from the company or instant refund after signing the contract
  • Free annual flight home
  • Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
  • Free Portuguese courses, water sports activities, soft trekking and much more


Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.


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